Operations Executive

Lokmanya Society; South Goa District, North Goa; On-site; INR 300,000 - 420,000; Full time

Job summary

Lokmanya Society in Goa is seeking a candidate for operations and customer service focused roles in a cooperative banking environment. The position involves handling cash-related transactions, supporting account opening and customer services, and ensuring compliance with documentation and audit processes.

The role also requires updating banking/society software, resolving customer queries, and preparing daily reports/MIS while identifying discrepancies to maintain accuracy and service quality.

Responsibilities

• Handle cash, cheque, deposits, withdrawals & loan disbursements.
• Support account opening and customer transactions.
• Verify KYC documents and maintain records.
• Update data in banking/society software.
• Resolve customer queries and escalating issues when required.
• Ensure compliance, documentation & audit support.
• Prepare and reconcile daily reports/MIS and identify discrepancies.

Job description

Key Responsibilities – Operations / Customer Service

• Handlecash, cheque, deposits, withdrawals & loan disbursements.
• Supportaccount openingand customer transactions.
• VerifyKYC documentsand maintain records.
• Update data inbanking/society software.
• Resolve customer queries and escalating issues when required.
• Ensurecompliance, documentation & audit support.
• Prepare and reconciledaily reports/MISand identify discrepancies.