Operations Executive

Fristine Infotech; Pune District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Fristine Infotech in Pune district is seeking an experienced IT & Operations Lead to manage workplace IT infrastructure, vendor governance, and compliance across the HQ. You will coordinate travel, safety, and wellbeing programs for staff, and prepare monthly management reports for leadership.

You will oversee budgeting, onboarding of new joiners, and cross-functional collaboration to ensure smooth operations. This role requires proactive problem solving and a focus on cost efficiency.

Qualifications

• Maintain servers, networks, hardware and power backup uptime.
• Forecast all company assets issues, recover, quality-check, and courier them safely.
• Coordinate in-office arrangements for clients visiting HQ.
• Manage vendor relationships, negotiate contracts, and monitor SLAs.
• Frame, review and edit internal policies to keep the business audit-ready for third-party vendor audits.
• Book and manage flights, trains, cabs and well-reviewed hotels for employee travel.
• Track shift-wise cab service, daily kilometres and employee movement; coordinate with drivers.
• Ensure employee safety at all times during official commute and travel.
• Extract and circulate daily biometric attendance reports.
• Plan the annual celebration calendar and its budget.
• Turn operational data into reports, insights and a monthly managed-services presentation for leadership.
• Keep management proactively informed on operational status and emerging issues
• Support hiring sourcing, screening, technical interviews and lead new-joiner orientation.
• Build and manage the operations budget; find cost-saving opportunities.
• Spot operational risks early and prepare mitigation plans before they become problems.

Responsibilities

• Maintain servers, networks, hardware and connectivity, including power backup uptime.
• Track and forecast all company assets issue, recover, quality-check, and courier them safely.
• Coordinate in-office arrangements for clients visiting HQ.
• Manage vendor relationships, negotiate contracts, and monitor SLAs.
• Frame, review and edit internal policies to keep the business audit-ready for third-party vendor audits.
• Book and manage flights, trains, cabs and well-reviewed hotels for employee travel.
• Track shift-wise cab service, daily kilometres and employee movement; coordinate with drivers.
• Ensure employee safety at all times during official commute and travel.
• Manage staff insurance additions/deletions, claims, and hospitalisation coordination.
• Extract and circulate daily biometric attendance reports.
• Plan the annual celebration calendar and its budget.
• Turn operational data into reports, insights and a monthly managed-services presentation for leadership.
• Keep management proactively informed on operational status and emerging issues
• Support hiring sourcing, screening, technical interviews and lead new-joiner orientation.
• Build and manage the operations budget; find cost‑saving opportunities.
• Spot operational risks early and prepare mitigation plans before they become problems.

Job description

Role and Responsibilities

Workplace & IT Infrastructure

• Maintain servers, networks, hardware and connectivity, including power backup uptime.
• Track and forecast all company assets issue, recover, quality-check, and courier them safely.
• Coordinate in-office arrangements for clients visiting HQ.

Vendor, Policy & Compliance

• Manage vendor relationships, negotiate contracts, and monitor SLAs.
• Frame, review and edit internal policies to keep the business audit-ready for third-party vendor audits.

Employee Travel & Transport Safety

• Book and manage flights, trains, cabs and well-reviewed hotels for employee travel.
• Track shift-wise cab service, daily kilometres and employee movement; coordinate with drivers.
• Ensure employee safety at all times during official commute and travel.

Employee Wellbeing & Support

• Manage staff insurance additions/deletions, claims, and hospitalisation coordination.
• Extract and circulate daily biometric attendance reports.
• Plan the annual celebration calendar and its budget.

Reporting & Management Communication

• Turn operational data into reports, insights and a monthly managed-services presentation for leadership.
• Keep management proactively informed on operational status and emerging issues

People, Risk & Financial Stewardship

• Support hiring sourcing, screening, technical interviews and lead new-joiner orientation.
• Build and manage the operations budget; find cost‑saving opportunities.
• Spot operational risks early and prepare mitigation plans before they become problems.