Operations Executive

Indian Holiday; New Delhi; On-site; INR 350,000 - 650,000; Full time

Job summary

Indian Holiday in Delhi is seeking an experienced travel operations professional to manage inbound operations end-to-end, coordinating with sales, hotels, transport and vendors to ensure seamless travel experiences.

You will research destinations, book hotels, trains, flights and car rentals, resolve issues, and negotiate deals to balance quality and price for customers. Graduate candidates with strong communication and vendor mgmt will thrive in a target-driven environment.

Qualifications

• Graduate or post-graduate with interest in travel industry.
• Excellent customer focus and communication skills.
• Negotiation with vendors and coordination with internal teams.

Responsibilities

• End to end responsibility of inbound operations.
• Coordination between Sales team, Hotels, transport and other Vendors.
• Researching destinations and available services; booking hotels, train tickets, flights, and car rentals.
• Help and resolve any problems with travel or accommodations.
• Research and find travel deals and evaluate services to find the best quality for the price.
• Verifying all travel documents including itineraries, vouchers, train/flight tickets etc and coordinate payments.

Skills

Customer focus

Strong communication

Self-driven

Vendor negotiation

Target driven

Education

Any graduate/post-graduate

Degree in Hospitality, Travel & Tourism

Job description

Job description

• Handle end to end responsibility of Inbound operations
• Proper Coordination between Sales team, Hotels, transport and other Vendors
• Researching destinations and available services; booking hotels, train tickets, flights, and car rentals
• To help and resolve any problems with travel or accommodations.
• To research and find travel deals and evaluate services to find the best quality for the price
• Verifying all travel documents including itineraries, vouchers, train/flight tickets etc and coordinate payments, document issues.

Desired Candidate Profile

Any graduate/post-graduate.

• Excellent customer focus strong communication skills, self-driven and has a passion to pursue a career in travel.
• Excellent negotiation skills with all vendors
• Highly motivated individual who can deliver continuously under a target driven sales environment.
• Sound knowledge of inbound and international travel trends
• Degree in Hospitality, Travel & Tourism Business or relevant field
• Personal travel experience will be an advantage