Operations Executive

Talent Corner Hr Services; New Delhi; On-site; INR 300,000 - 480,000; Full time

Job summary

Talent Corner HR Services is seeking an Operations Executive in Delhi to support day-to-day travel insurance operations. The role covers policy issuance, amendments, renewals, documentation, portal activities, MIS reporting, and coordination with internal teams.

The candidate should have Graduate/ Post-Graduate qualification with up to 4 years of experience in insurance operations. Proficiency in MS Excel/Word and insurance portals is preferred.

Qualifications

• Graduate or post-graduate qualification in any discipline.
• Experience in travel/general insurance operations preferred.
• Strong knowledge of policy processing and documentation.

Responsibilities

• Process and oversee travel insurance policy issuance with accuracy.
• Handle policy amendments, cancellations, renewals, endorsements, extensions, and plan allocations in the portal.
• Ensure all required documentation is complete and timely submitted.
• Enter and maintain policy information in the management system.
• Attend client calls and provide information and assistance.
• Prepare and share quotes with different selling plans.
• Prepare and maintain MIS reports and operational records.
• Coordinate with Regional/Head Office for requirements and planning.
• Maintain professional communication with agents and internal teams.
• Coordinate with Sales, Claims, Underwriting and other departments for smooth workflow.
• Coordinate with underwriters for approvals.
• Ensure activities comply with insurance guidelines and procedures.

Skills

MS Excel

MS Word

insurance portals

policy processing

attention to detail

communication skills

customer handling

multitasking

Education

Graduate / Post-Graduate

Job description

Executive Operations | Travel Insurance

Location:Delhi
Experience: 04 Years
Qualification: Graduate / Post-Graduate
Industry: Travel Insurance / General Insurance

Job Summary

We are looking for an Operations Executive to support day-to-day operations and ensure smooth processing of travel insurance policies. The role will involve policy issuance, amendments, renewals, documentation, portal activities, MIS reporting, customer coordination, and interaction with internal teams.

Key Responsibilities

• Process and oversee travel insurance policy issuance, ensuring accuracy in policy details, terms, and coverage.


• Handle policy amendments, cancellations, renewals, endorsements, extensions, and plan allocations through the insurance portal.


• Ensure all required documentation is complete, accurate, and submitted on time.


• Enter and maintain accurate policy information in the insurance management system.


• Attend client calls, understand their queries and provide appropriate information and assistance.


• Prepare and share insurance quotes with different selling plans.


• Prepare and maintain MIS reports and operational records.


• Coordinate with Regional Office / Head Office for requirements such as new entity creation and operational plan allocation.


• Maintain professional communication with agents and internal teams.


• Coordinate with Sales, Claims, Underwriting, and other departments for smooth operational workflow.


• Coordinate with underwriters for operational approvals.


• Ensure all activities are carried out as per applicable insurance guidelines and company procedures.

Desired Candidate Profile

• Graduate / Post-Graduate from any discipline.


• Freshers with relevant knowledge or candidates with up to 4 years of experience in insurance operations can apply.


• Experience in Travel Insurance / General Insurance Operations will be preferred.


• Good understanding of policy processing and insurance documentation.


• Strong attention to detail and accuracy.


• Good communication and customer-handling skills.


• Ability to manage multiple tasks and meet timelines.


• Good working knowledge of MS Excel, MS Word, and insurance/operations portals or software.


• Strong coordination and follow-up skills.