Operations Executive

Vivaan Hr Solutions Lucknow; Kanpur, Lucknow; Sur place; INR 200 000 - 350 000; Plein temps

Résumé du poste

Vivaan Hr Solutions Lucknow is seeking a detail-oriented operations professional to manage online university admissions. You will assist applicants through the entire process, verify documents, and coordinate with universities and internal teams to ensure smooth enrollment.

Proactive communication and accurate record-keeping are essential as you handle LMS access, study materials, and ongoing student support.

Responsabilités

• Manage end-to-end operational process for online university admissions.
• Assist students with application process, registration, document submission, and enrollment.
• Verify student documents and ensure admission requirements are fulfilled.
• Coordinate with universities and internal teams regarding admission confirmation, enrollment, and student queries.
• Maintain and update student databases, admission records, and application status in Excel, CRM, or other systems.
• Track pending applications, missing documents, fee payments, and enrollment confirmations.
• Follow up with students to ensure timely completion of admission formalities.
• Resolve student queries related to admission status, course details, university procedures, and documentation.
• Prepare daily, weekly, and monthly operational reports.
• Ensure accuracy of student information and proper maintenance of records.
• Coordinate with the academic team for LMS access, student login credentials, study materials, and academic support.
• Ensure all operational activities are completed within prescribed timelines and university guidelines.

Connaissances

Excel

CRM

Outils

Excel

CRM

Description du poste

Role & responsibilities

• Manage and coordinate the end-to-end operational process for online university admissions.
• Assist students with the application process, registration, document submission, and enrollment.
• Verify student documents and ensure that all admission requirements are fulfilled.
• Coordinate with universities and internal teams regarding admission confirmation, enrollment, and student-related queries.
• Maintain and update student databases, admission records, and application status in Excel, CRM, or other management systems.
• Track pending applications, missing documents, fee payments, and enrollment confirmations.
• Follow up with students to ensure timely completion of admission formalities.
• Resolve student queries related to admission status, course details, university procedures, and documentation.
• Prepare daily, weekly, and monthly operational reports.
• Ensure accuracy of student information and proper maintenance of records.
• Coordinate with the academic team for LMS access, student login credentials, study materials, and academic support.
• Ensure that all operational activities are completed within the prescribed timelines and according to university guidelines.