Operations Executive

Shashwath Solution; Dadri; On-site; INR 300,000 - 600,000; Full time

Job summary

Shashwath Solution in Uttar Pradesh, Dadri, is seeking a capable Operations Associate to support daily workflows and drive efficiency in ecommerce operations. The role requires a BA/Operations background, strong analytical and communication skills, and the ability to coordinate across teams.

You will monitor processes, manage inventory, and collaborate with logistics and customer service to ensure smooth order fulfillment.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Proven experience in an operational role, preferably in an E-commerce environment.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in MS Office and operational management software.
• Ability to work independently and as part of a team.
• Strong organizational and multitasking skills.

Responsibilities

• Assist in planning and executing operational strategies.
• Oversee daily operational activities and ensure they align with the companys objectives.
• Monitor and analyze the effectiveness of various processes and workflows.
• Identify areas for improvement in operational processes.
• Develop and implement process optimization initiatives.
• Monitor the impact of implemented changes and adjust strategies as necessary.
• Coordinate with various departments to ensure seamless operations.
• Communicate effectively with team members and management.
• Monitor order status and resolve any issues related to delays, cancellations, or returns.
• Manage inventory levels to prevent stockouts and overstock situations.
• Implement inventory control procedures to maintain accurate stock records.
• Work with shipping carriers and logistics partners to optimize delivery routes and costs.
• Collaborate with the customer service team to address and resolve customer inquiries and complaints.
• Maintain relationships by supporting suppliers and vendors.

Skills

Analytical skills

Problem-solving

Communication skills

Teamwork

Multitasking

Proficiency in computers

Education

Bachelor's degree in Business Administration / Operations Management

Tools

MS Office

Operational management software

Job description

Days and Time

- Monday to Saturday: - 9 AM to 5:30 PM

Profile

• Gender: Male/Female
• Age: 25 to 35 years
• Industry Experience: Preferably E-commerce
• Languages: English, Hindi, Kannada
• Proficiency in computers

Eligibility

• Bachelors degree in Business Administration, Operations Management, or a related field.
• Proven experience in an operational role, preferably in a similar industry( E-Commerce)
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in MS Office and operational management software.
• Ability to work independently and as part of a team.
• Strong organizational and multitasking skills.

Job Responsibilities

• Assist in planning and executing operational strategies.
• Oversee daily operational activities and ensure they align with the companys objectives.
• Monitor and analyze the effectiveness of various processes and workflows.
• Identify areas for improvement in operational processes.
• Develop and implement process optimization initiatives.
• Monitor the impact of implemented changes and adjust strategies as necessary.
• Coordinate with various departments to ensure seamless operations.
• Communicate effectively with team members and management.
• Monitor order status and resolve any issues related to delays, cancellations, or returns.
• Manage inventory levels to prevent stockouts and overstock situations.
• Implement inventory control procedures to maintain accurate stock records.
• Work with shipping carriers and logistics partners to optimize delivery routes and costs.
• Collaborate with the customer service team to address and resolve customer inquiries and complaints.
• Maintain relationships by supporting suppliers and vendors.