Operations Engineer - VMware, AWS & Windows Server Administration

Accenture India Private Limited; Bengaluru; Hybrid; INR 900,000 - 1,800,000; Full time

Job summary

Accenture India Private Limited is seeking an Operations Engineer for a Project Role to support and manage delivery for production systems and services. The role combines Windows Server administration, VMware virtualization, and AWS cloud operations within a hybrid enterprise environment.

Key responsibilities include user support, infrastructure monitoring, automation with Ansible, and maintaining runbooks. A minimum of 5 years of relevant experience and a 15-year education track are required.

Qualifications

• Minimum 5 years of experience in systems administration and hybrid infrastructures.
• Hands-on with VMware vSphere, vCenter, ESXi, vSAN and VM lifecycle management.
• Experience administering Windows Server environments and AWS services (EC2, VPC, IAM, S3).
• Proficient with Ansible for automation and patch management; strong scripting with PowerShell.

Responsibilities

• Administer Windows Server environments (DNS, DHCP, GPOs, File Services, clustering).
• Manage VMware vSphere stack including ESXi, vCenter, vSAN, vMotion, DRS, HA, and VM provisioning.
• Administer AWS infrastructure (EC2, VPC, IAM, S3, EBS, AMI) and harness Systems Manager for hybrid nodes.
• Develop and maintain Ansible playbooks/roles for Windows/Linux config, patching, provisioning.
• Maintain documentation, topology maps, and runbooks; monitor health and performance.

Skills

Windows Server

VMware vSphere

AWS

Ansible

Hybrid Infrastructure

PowerShell

Education

Bachelor's degree in Computer Science/IT or related

Job description

Operations Engineer Project Role

Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.

Must have skills

Vmware Virtualization Administration

Good to have skills

NA

Minimum 5 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary

Act as the ongoing interface between the client and the system or application. Responsible for system administration of Microsoft Windows Server environments, VMware virtualization infrastructure, Amazon Web Services (AWS) cloud platform, and Ansible-based automation across a hybrid enterprise estate.

Must Have Skills

• Microsoft Windows Server (2012/2016/2019/2022/2025)
• VMware vSphere / vCenter/VxRail / ESXi
• Amazon Web Services (EC2, VPC, IAM, S3)
• Ansible (Automation & Configuration Management)
• Hybrid Infrastructure Operations
• PowerShell

Job Requirements

Key Responsibilities

• Administer Microsoft Windows Server (2012, 2016, 2019, 2022, 2025) including DNS, DHCP, Group Policy, File Services, and Windows Failover Clustering
• Manage VMware vSphere infrastructure including ESXi host administration, vCenter Server, vSAN, vMotion, DRS, HA, VxRail, and VM lifecycle management
• Administer AWS infrastructure including EC2, VPC, IAM, S3, EBS, AMI management, and AWS Systems Manager for hybrid node management
• Develop and maintain Ansible playbooks and roles to automate Windows and Linux configuration management, patching, and provisioning across on-premises and AWS
• Manage VMware templates, snapshots, cloning, and resource pool configuration to support efficient VM provisioning
• Perform Windows Server patch management using WSUS or Azure Update Manager, coordinated via Ansible
• Configure and maintain VMware NSX (basic), distributed virtual switches, port groups, and VLAN tagging
• Monitor virtual infrastructure health, VM performance, ESXi resource utilization, and AWS CloudWatch metrics
• Automate VM provisioning, decommissioning, and patch workflows using Ansible
• Maintain infrastructure documentation, Ansible inventory, VMware topology maps, and operational runbooks

Enterprise Tools & Platforms

• Windows Server: Windows Admin Center, PowerShell DSC, Failover Clustering, Hyper-V
• VMware: vSphere Client, vCenter Server, ESXi, vSAN, vMotion, DRS, HA, VMware Tools
• AWS: EC2, VPC, IAM, S3, EBS, Systems Manager (SSM), CloudWatch, AWS CLI, AMI, Transit Gateway, AWS Backup
• Ansible: Ansible Core, Ansible Automation Platform (AAP) / AWX, Playbooks, Roles, Ansible Vault, Collections (community.windows, amazon.aws)
• Monitoring: vROps (VMware Aria Operations), Networker, Splunk
• Patch Management: WSUS, Azure Update Manager, Ansible patch playbooks
• Automation: Ansible, PowerShell, AWS CLI, Python, Terraform (basic), VMware PowerCLI
• ITSM: ServiceNow SLA / KPI

Ownership

Ensure adherence to SLA/KPI commitments across Windows Server, VMware, AWS, and Ansible automation platforms Track MTTR (Mean Time to Resolve) and MTTA (Mean Time to Acknowledge) for all infrastructure incidents Monitor VM availability, ESXi cluster health, patch compliance rates, and AWS resource utilization Publish service performance reports and contribute to monthly service review decks

Client Facing Responsibilities

Participate in war room calls during major infrastructure incidents affecting virtual or cloud environments Handle escalation matrix and maintain clear communication with business and technical stakeholders Provide timely status updates during incidents, maintenance windows, and VM provisioning change events Participate in governance, service review, CAB, and capacity planning meetings Coordinate with VMware Support, AWS Support, and Microsoft Premier Support for critical issue resolution

Technical Experience

• 3 to 5 years of total experience in system administration covering Windows Server, VMware, and AWS in a hybrid environment
• Hands-on experience with VMware vSphere administration including vCenter, ESXi, vSAN, vMotion, DRS, and HA
• Working knowledge of Windows Server administration including Group Policy, DNS, DHCP, and patch management
• Practical experience writing Ansible playbooks for Windows and/or Linux configuration management and automation
• Practical experience with AWS EC2, VPC, IAM, and Systems Manager in a production environment
• VMware VCP-DCV or VMware vSphere Foundation certification preferred
• AWS SysOps Administrator Associate and Red Hat Ansible Automation certification a plus

Professional Attributes

• Strong communication and stakeholder management skills in a client-facing environment
• Ability to handle critical virtualization and cloud infrastructure incidents under pressure
• Flexible to work in a hybrid on-call or 24/7 rotation model as required
• Strong analytical mindset with experience troubleshooting across physical, virtual, and cloud layers
• Willingness to cross-train across VMware, AWS, and Ansible tooling and adopt IaC practices

Educational Qualification

Bachelor's degree in Computer Science, Information Technology, or a related discipline.