Overview
The candidate should have proven hands-on experience in deploying multiple VMware products and solutions to a variety of technology and business clients. Must have a blend of technical knowledge, business knowledge (Pre-Sales) and effective communication skills for this role. The role will be expected to work in a positive and collaborative fashion with fellow team members, senior engineering/architect staff, vendors, and customers.
Technical Skills (Must Have)
- 5+ years of hands-on working experience, with real time deployments, day-to-day operations and support of VMware environments.
- VMware vSphere, vSphere replication, vCenter, Horizon, vSAN, SRM
- VMware Cloud Foundation, vRealize Automation, vRealize Operations, NSX-T, Carbon Black, etc.
- Experience in migrating customer applications/workloads from existing Physical/Virtual Infrastructure to VMware Infrastructure
- Expert in RCA (Root Cause Analysis) and advanced level troubleshooting of VMware vSphere, vSphere replication, vCenter, Horizon, vSAN, SRM, vRealize Automation, vRealize Operations, NSX-T, Carbon Black, etc.
- Knowledge of Kubernetes technologies along with basic knowledge of physical networking apart from virtual networks.
Technical Skills (Optional, having them could be an added advantage)
- 3+ years of hands-on experience with Microsoft Windows Server operating system, Linux operating system and other hypervisors (Hyper-V, KVM, AHV, etc.)
- 3+ years of experience with storage (IBM, Dell EMC, NetApp, etc.), compute (Lenovo/IBM/HP/Dell servers, etc.) and backup domains (Veritas, CommVault, ArcServe, Veeam, etc.)
VCP (VMware Certified Professional)
- Data centre & Storage virtualization (vSphere replication/SRM + vSAN)
- Desktop & Mobility (Horizon/VDI)
- Network Virtualization (NSX-T)
- Cloud Management & Automation (VMware Cloud Foundation, vRealize Operations & vRealize Automation)
Note
Must & should have at least 2 (if not 4) of the above mentioned certifications.
Additional Skills
- Should be able to architect and design complex virtualized environments depending on the ask and pain areas of the customers
- Demonstrate technical leadership in understanding Datacenter practices and application workloads
- Excellent customer service skills with strong focus on customer satisfaction
- Must be able to accommodate a flexible work schedule that may include nights, weekends or holidays as required
- Must be process- and detail-oriented with the ability to multitask; strong critical thinking and troubleshooting skills with the ability to determine problems and act without supervision
- Must be self-motivated and eager to learn new technologies and skills to better assist customers
- Should be able to showcase or conduct Product POCs (Proof of Concept) to colleagues and customers
- Should be able to collaborate extensively with peers in other infrastructure disciplines in developing designs, implementation plans and support strategies
- Must be good at documenting the system configuration and project deployments done
- This experience should include the planning, deployment, configuration and administration of heterogeneous virtual environments
- Should be comfortable and good at articulating technology to the customers
- Experience in going through RFPs/RFQs and identifying gaps; prepare the compliances and architect the solutions accordingly
- Keeping in touch with latest product releases, advancements and communicating the same to customers and internal teams
- Presentation at large gatherings during customer events; Conduct webinars and evangelize the value of products and solutions within internal teams and customers