Windows Engineer - Hypervisor

Neurealm; Chennai District; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

Neurealm in India is seeking an experienced Hypervisor & Windows Engineer to manage and support our virtualization and Windows Server infrastructure. You will handle day-to-day operations, incident and problem management, and platform reliability across VMware and Nutanix environments, coordinating with L1/L3 teams.

You will perform host and cluster operations, manage vCenter/Prism, perform upgrades, and ensure secure, highly available compute environments.

Qualifications

• Bachelor’s degree or equivalent experience in CS/IT or related field.
• 6–9 years hands-on hypervisor administration (VMware and/or Nutanix) and Windows Server production support.
• Strong command over VMware vSphere/ESXi/vCenter and Nutanix AHV/Prism administration.
• Deep troubleshooting across compute, storage, and networking in virtualized environments.
• Knowledge of backup and DR tools/processes for virtualized and Windows workloads.

Responsibilities

• Manage and support virtualization platforms including VMware vSphere/ESXi and Nutanix AHV/Prism.
• Perform host and cluster-level operations—vMotion, DRS, HA, resource pools, capacity monitoring.
• Manage VMware vCenter and Nutanix Prism Central/Element — health checks, upgrades, patching, troubleshooting.
• Hypervisor/host upgrades/patching with compatibility checks and rollback strategies.
• OS production support for Windows servers including patching, performance tuning, diagnostics.
• Troubleshoot OS-level issues, Active Directory, DNS, DHCP, Group Policy, IIS.

Skills

Hypervisor admin

Windows Server

Troubleshooting

VMware/Nutanix

Backup & DR

Automation

Education

Bachelor’s degree in CS/IT or related field

Tools

VMware vSphere/ESXi/vCenter

Nutanix AHV/Prism

Windows Server admin

Job description

We are looking for an experienced Hypervisor & Windows Engineer to manage, support, and troubleshoot our virtualization and Windows Server infrastructure. The ideal candidate will be responsible for day-to-day operations, incident and problem management, and platform reliability across VMware and Nutanix hypervisor environments and Windows Server production systems, working closely with L1 support and L3/Infrastructure Architects to ensure highly available and secure compute environments.

Key Responsibilities

Hypervisor Operations & Support (VMware & Nutanix)

• Manage and support virtualization platforms including VMware vSphere/ESXi and Nutanix AHV/Prism, covering day-to-day operations, incident and problem management (L2 escalations from L1), and RCA within defined SLAs.
• Perform host and cluster-level operations — vMotion/live migration, DRS, HA configuration, resource pools, and cluster capacity monitoring.
• Manage VMware vCenter and Nutanix Prism Central/Element — health checks, upgrades, patching, and troubleshooting component failures.
• Perform hypervisor and host upgrades/patching (ESXi builds, Nutanix AOS/AHV) including compatibility checks, rollback strategy, and minimizing downtime.
• Manage storage integration for hypervisors — datastores, Nutanix storage containers, vSAN, and SAN/NAS-backed storage — including capacity and performance monitoring.
• Handle VM lifecycle operations — provisioning, cloning, templates, snapshots, backup/restore, and decommissioning.

Windows Server Production Support

• Provide L2 production support for Windows Server environments (physical and virtualized), including OS installation, patching, performance tuning, and troubleshooting.
• Manage core Windows services — Active Directory, DNS, DHCP, Group Policy, File & Print services, and IIS.
• Troubleshoot OS-level issues — boot failures, blue screens, service crashes, driver conflicts, disk/memory pressure, and performance degradation.
• Perform Windows patch management (WSUS/SCCM) — patch cycle planning, testing, deployment, and compliance reporting.
• Support Windows clustering and high availability configurations (Failover Clustering, NLB).
• Manage backup and disaster recovery for Windows workloads, including backup job monitoring, restore validation, and DR drills.

Troubleshooting

• Diagnose and resolve VM-level issues — boot failures, performance degradation, resource contention (CPU/memory/storage ready time), and VM tools/guest OS issues.
• Troubleshoot networking issues within virtualized environments — virtual switches/distributed switches, Nutanix virtual networking, VLAN tagging, and connectivity problems between hosts and VMs.
• Debug storage issues — datastore connectivity, latency, Nutanix storage container faults, and multipathing/HBA-level problems.
• Investigate host-level issues — hardware alerts, hardware health (iDRAC/iLO), NIC/HBA failures, and hypervisor kernel/log analysis.
• Troubleshoot Active Directory and authentication issues, replication failures, and Group Policy application errors.
• Perform root cause analysis for recurring incidents and drive permanent fixes in coordination with L3/Architecture teams.

Security & Access

• Implement and manage role-based access control (RBAC) within vCenter, Nutanix Prism, and Windows Active Directory for secure, least-privilege access.
• Support hardening of hypervisor hosts and Windows Servers as per organizational security baselines and CIS benchmarks.
• Manage certificates, secrets, and credentials used within virtualization and Windows environments, including integration with enterprise credential/secret stores.
• Ensure compliance with patch SLAs, vulnerability remediation timelines, and audit requirements.

Platform & Automation

• Contribute to platform design decisions — cluster sizing, capacity planning, resource pool strategy, and standardization of VM/host templates.
• Automate routine operational tasks using PowerShell, PowerCLI, and Nutanix REST APIs/CLI.
• Work with monitoring and observability tools (vROps, Nutanix Prism monitoring, SCOM, Grafana) to proactively identify capacity and performance issues.
• Support Infrastructure as Code practices for provisioning and managing virtual infrastructure where applicable (Terraform, PowerShell DSC).
• Document runbooks, SOPs, architecture diagrams, and knowledge base articles for recurring issues.
• Participate in on-call rotation and support during planned maintenance/outages.

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience).
• 6 to 9 years of hands‑on experience in hypervisor administration (VMware and/or Nutanix) and Windows Server production support.
• Strong command over VMware vSphere/ESXi/vCenter and Nutanix AHV/Prism administration.
• Solid hands‑on experience with Windows Server administration (2012/2016/2019/2022), Active Directory, DNS, DHCP, and Group Policy.
• Deep troubleshooting experience across compute, storage, and networking within virtualized environments.
• Working knowledge of backup and DR tools/processes for virtualized and Windows workloads.

Preferred / Good to Have

• VMware Certified Professional (VCP) or Nutanix Certified Professional (NCP).
• Microsoft Certified: Windows Server Hybrid Administrator or equivalent Windows certification.
• Experience with PowerShell/PowerCLI scripting for automation of routine tasks.
• Exposure to hyperconverged infrastructure (HCI) concepts and multi‑site/multi‑cluster environments.
• Experience with monitoring/capacity planning tools (vROps, Nutanix Prism, SCOM).
• Knowledge of cloud/on‑prem hybrid environments and migration tools (e.g., VMware HCX, Nutanix Move).

Soft Skills

• Strong communication skills to collaborate with Infrastructure, Storage, Networking, and Security teams.
• Ability to work independently under SLA pressure in a 24x7 support environment.
• Analytical, methodical troubleshooting approach with an ownership mindset.
• Continuous learning attitude given the evolving virtualization and Windows Server ecosystem.