Operations Engineer for MES (Manufacturing Execution System)

ITC Infotech; Bengaluru; Hybrid; INR 1,800,000 - 2,800,000; Full time

Job summary

ITC Infotech in Bangalore, hybrid work, seeks Senior Operations Engineer for MES. You will manage MES core microservices, monitor production, troubleshoot HPIs, and own Foundations Operations topics.

You will work with ELK, Grafana, Kubernetes, GitHub, MSSQL, and SAP S/4HANA; collaborate with global stakeholders; on-call 24x7 as needed.

Qualifications

• Minimum 5+ years in MES Operations.
• Experience in monitoring, analysis and incident troubleshooting.
• Hands-on with ELK, Grafana, and Kubernetes tools.
• Strong communication with global stakeholders.

Responsibilities

• Own MES Operations activities for core microservices.
• Proactive monitoring, analysis and troubleshooting of production issues.
• Lead on-call support and incident management (HPI).
• Setup dashboards and alerts using Kibana and Grafana.
• Coordinate with global teams and provide status updates.

Skills

Microservices

MES domain knowledge

Monitoring & troubleshooting

Communication skills

On-call / incident management

GitHub

MSSQL

Kubernetes (Rancher) / Docker

Swagger / APIs

SAP S/4HANA

Tools

ELK Stack

Grafana

Kibana

ServiceNow

JIRA / Confluence

SMT

Rancher

Docker

GitHub

Job description

Operations Engineer for MES (Manufacturing Execution System)

Location: Bangalore (White Field)

Mode: Hybrid

Job Description

• We are looking for a Senior Operations Engineer for our MES. This role involves taking care of all the MES Operations activities of the Core Fundamental domain microservices of MES Foundations Team.
• Should be able to take care of all the monitoring, analysis and troubleshooting of all production issues and High Priority Incidents HPI.
• Should have hands on knowledge in ELK, Grafana, Github, MSSQL, Rancher or similar Kubernetes cluster management tools.
• Hands on experience in Microservices architecture. Good to have C PLSQL query knowledge as well.
• Minimum Experience: 5+ years of experience in MES Operations activities Support.

Responsibilities:

• Responsible for all the MES Operations activities of the core microservices of Foundations Team.
• Focus on proactive monitoring, analysis and troubleshooting of all production issues.
• Take full ownership accountability of the Foundations Operations topics assigned.
• Setup dashboards and alerting using Kibana and Grafana whenever needed. Perform problem investigation and root cause analysis within project SLA.
• Clear and on time communication of every actions taken and also the overall status of any issues.
• HPI on call support 24X7 whenever there is a need from the project.

Skillset:

• Experienced in microservices architecture and MES domain knowledge. Hands on experience with monitoring tools like ELK, Grafana, APM etc.
• Good understanding of APIs, swagger, kafka, SAP S4HANA.
• Should have hands on experience of any IT ticketing tool like ServiceNow, SMT.
• Well versed with both Kubernetes on-prem architecture, Docker Mirantis.
• Should have knowledge on Github, MSSQL, Rancher or any Kubernetes cluster management tools.
• Good to have C PLSQL query knowledge as well.
• Hands on experience with Atlassian tools like JIRA Confluence.
• Should have very good fast debugging and troubleshooting skills.
• Should be very good with communication skills and able to work with global stakeholders.