Operations Associate - insurance

SkillLabs Resource Services Pvt. Ltd.; Kannur; Presencial; INR 300 000 - 420 000; Tempo integral

Resumo da oferta

SkillLabs in Kannur, Kerala is seeking an Insurance Operations professional to handle day-to-day policy processing and documentation, including applications, endorsements, renewals, and MIS updates. The ideal candidate has a graduate degree and 1–3 years BFSI experience, strong communication, and proficiency in MS Excel/MS Office to manage multiple tasks with accuracy and within TAT.

Join a dynamic team and contribute to timely, compliant operations while providing reliable customer service and

Qualificações

• Graduate in any discipline.
• 1–3 years of experience in insurance operations or BFSI preferred.
• Good communication and coordination skills.
• Proficient in MS Excel and MS Office.
• Strong attention to detail and ability to handle multiple tasks.

Responsabilidades

• Handle day-to-day insurance operations and policy-related processes.
• Process policy applications, endorsements, renewals, and documentation.
• Verify customer and policy details for accuracy and completeness.
• Coordinate with internal teams, customers, and insurance partners for timely processing.
• Maintain and update policy records and MIS reports.
• Resolve customer queries related to policy status, documentation, and servicing.
• Ensure timely completion of assigned operational tasks as per TAT.
• Follow company policies, compliance requirements, and standard operating procedures.

Conhecimentos

Communication

Coordination

Attention to detail

Multi-tasking

Formação académica

Graduate degree

Ferramentas

MS Excel

MS Office

Descrição da oferta de emprego

Key Responsibilities

• Handle day-to-day insurance operations and policy-related processes.
• Process policy applications, endorsements, renewals, and documentation.
• Verify customer and policy details for accuracy and completeness.
• Coordinate with internal teams, customers, and insurance partners for timely processing.
• Maintain and update policy records and MIS reports.
• Resolve customer queries related to policy status, documentation, and servicing.
• Ensure timely completion of assigned operational tasks as per TAT.
• Follow company policies, compliance requirements, and standard operating procedures.

Requirements

• Graduate in any discipline.
• 1–3 years of experience in insurance operations or related BFSI processes preferred.
• Good communication and coordination skills.
• Basic knowledge of MS Excel and MS Office.
• Strong attention to detail and ability to manage multiple tasks.