Operations Analyst, AYST

Deutsche Bank AG; Jaipur; On-site; INR 350,000 - 600,000; Full time

Benefits offered by this job

Best in class leave policy

Gender neutral parental leaves

Childcare reimbursement

Job summary

Deutsche Bank AG in Jaipur seeks an Operations Analyst to ensure timely completion of daily production duties, validate trade details, and support control reporting. The role requires German language ability (B1+), good communication, and readiness for rotational shifts.

Training and development are provided, with options to grow within the private bank’s regional operations. The candidate will review voice logs, escalate discrepancies, and maintain documentation for audits, while collaborating

Qualifications

• German Language B1 or above level is a must.
• Good communication skills and can interact independently with German Counterpart.
• At least 0–1-year experience in any stream.
• Secure management of IT applications and communication facilities, videoconferencing.
• Willingness to work in Multiple/rotational Shifts.
• Proven ability to leverage AI tools to enhance productivity and workflow.

Responsibilities

• Review voice logs between RCs and clients to validate trade details per standards.
• Complete the voice log review template with details, observations and outcomes.
• Identify missing or unclear trade details and escalate within timelines.
• Ensure daily production activities are completed in line with SLAs and cut-off times.
• Perform quality checks to support audit readiness and control effectiveness.
• Assist in preparing daily control/production reports and tracking open items.

Skills

German B1

Good communication

Shift work

AI tools usage

Microsoft Office

Bank applications

Tools

Microsoft Office

Job description

Job Description

Job Title: Operations Analyst Corporate Title: Analyst Location: Jaipur, India

About Private Bank: In the private customer bank, Deutsche Bank bundles its private customer business in Germany and the international business with private and corporate customers as well as wealthy customers in one corporate division. Both in its domestic market and internationally, the private customer bank offers its more than 20 million customers high-quality advice and a wide range of financial services in 19 countries - from banking services for everyday needs to advice to demanding customers in private banking and wealth management. The division also supports small and medium-sized companies in Italy, Spain, Belgium and India. The private customer bank is a strong pillar of the group: a modern bank that is characterized by capital market and financing expertise, a strong global network, and modern digital services.

Role Description

The Process Executive will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties. They needs to ensure adherence to all cut-off times and quality of processing as maintained in SLAs. They should ensure that all queries/first level escalations related to routine activities are responded to within the time frames pre-specified. Should take responsibility and act as backup for the Peers in their absence and share best practices with the team.

What we’ll offer you

• Best in class leave policy.
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Review voice logs between RCs and clients to validate that trade details have been discussed and agreed as per the required standards.
• Complete the relevant product-specific voice log review template with accurate details, observations, and outcome of the review.
• Identify and highlight missing, incomplete, inconsistent, or unclear trade details and escalates exceptions to the relevant stakeholders within agreed timelines.
• Ensure accurate and timely completion of daily production activities in line with defined SLAs, cut-off times, and quality expectations.
• Perform quality checks on completed reviews to support consistency, audit readiness, and control effectiveness.
• Assist in preparing and reviewing daily control / production reports, including tracking of open items, exceptions, and follow-ups.
• Support follow-up with RC / business teams for clarification or resolution of deficiencies noted during voice log review.
• Maintain proper documentation and evidence of review outcomes to support internal control, audit, and management reporting requirements.
• Coordinate with team members and stakeholders on complex cases, escalations, reporting requirements, and process improvements.
• Act as backup for peers during absence and support knowledge sharing, cross-training, and continuous improvement within the team.
• Perform other administration, reporting, and control-related tasks as assigned.

Your skills and experience

German Language B1 or above level is must for this role. Good communication skills and can interact independently with German Counterpart. At least 0–1-year experience in any stream. Responsibility, risk awareness, reliability and resilience even in exceptional situations. Secure management of IT applications and communication facilities and the safe handling and use of new media (in particular videoconferencing). Secure handling of common office applications (Microsoft Office) and bank applications. Willingness to work in Multiple/ rotational Shifts. Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

How we’ll support you

Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs.

About us and our teams

Please visit our company website for further information: https://www.db.com/company/company.html. We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities. Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management (DWS) division. Together we can make a great impact for our clients at home and abroad, securing their lasting success and financial security. More information at: Deutsche Bank Careers (db.com)