Operations Administrator

Reechd Co; Ernakulam; On-site; INR 167,000 - 279,000; Full time

Job summary

The Global Limo India is seeking a detail-oriented Operations & Reservations Coordinator to manage bookings in our reservation system and handle client communication via email. This role ensures accurate reservations and a seamless client experience in a fast-paced environment.

Key duties include processing reservations, sending confirmations, preparing MIS reports on reservation trends, and coordinating with the operations team for scheduling alignment.

Qualifications

• Prior experience in reservations, client service, or coordination roles.
• Strong written and verbal communication skills (professional email etiquette).
• Comfortable working with reservation systems/CRM software.
• Detail-oriented with good MIS/reporting skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Process and manage reservations accurately within the system
• Respond to client emails promptly and professionally
• Provide confirmations, updates, and handle special requests
• Prepare MIS reports on reservation trends and performance
• Maintain accurate records of client interactions and bookings
• Coordinate with the operations team for scheduling alignment

Skills

Reservations

Client service

Coordination

Communication

MIS/Reporting

Tools

Reservation systems/CRM

Job description

Job Title: Operations & Reservations Coordinator

Recruitment Partner: Reechd Co

Hiring For: The Global Limo India ( TGL LIMOUSINE TRANSPORT L.L.C )

Salary: 15000-25000 per month (Negotiable)

Job Summary:

We are looking for a detail-oriented Reservation and Client Coordinator to manage bookings directly in our reservation system and handle client communication via email. This role is key to ensuring accurate reservations and a seamless client experience.

Key Responsibilities:

• Process and manage reservations accurately within the system
• Respond to client emails promptly and professionally
• Provide confirmations, updates, and handle special requests
• Prepare MIS reports on reservation trends and performance
• Maintain accurate records of client interactions and bookings
• Coordinate with the operations team for scheduling alignment

Requirements:

• Prior experience in reservations, client service, or coordination roles
• Strong written and verbal communication skills (professional email etiquette)
• Comfortable working with reservation systems/CRM software
• Detail-oriented with good MIS/reporting skills
• Ability to multitask in a fast-paced environment