Operations Coordinator

Lrdmc Travel India Pvt Ltd

Greater Noida, Sector 10

On-site

INR 800,000 - 1,100,000

Full time

14 days+

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Qualifications

Experience in an Operations or travel bookings role is preferred.
Strong written and verbal communication skills.
Ability to maintain records, trackers, and MIS reports.

Responsibilities

Coordinate with the Operations Team to ensure smooth travel bookings.
Receive and forward leads to the operations executives promptly.
Follow up with the operations team via emails and calls for timely updates.
Maintain a booking tracker with accurate records and status.
Monitor pending bookings and ensure timely follow-up until completion.
Coordinate with internal departments for smooth workflow and communication.
Document all booking details, confirmations, and client information accurately.
Prepare daily MIS reports and operational records.
Handle email correspondence related to bookings, vendor coordination, and internal communication.
Escalate urgent operational issues to the reporting manager when needed.

Skills

MS Excel

Coordination

Communication

Organization

Job description

Job Title: Operations Coordinator

Company: LRDMC Travel India Pvt. Ltd.
Industry: Travel & Tourism
Job Type: Full-Time
Experience Required: 12 Years
Location: [Add Location]

About Us

LRDMC Travel India Pvt. Ltd. is a growing travel company committed to delivering seamless travel experiences through efficient operations and exceptional customer service. We are looking for a proactive and organized Operations Coordinator to support our operations team and ensure smooth coordination of travel bookings and client requirements.

Key Responsibilities

Coordinate with the Operations Team to ensure smooth execution of travel bookings.
Receive and forward leads to the concerned operations executives promptly.
Follow up with the operations team through emails and phone calls to ensure timely updates and closures.
Maintain and update a booking tracker with accurate records of all travel bookings and their status.
Monitor pending bookings and ensure timely follow-up until completion.
Coordinate with internal departments for smooth workflow and communication.
Ensure all booking details, confirmations, and client information are accurately documented.
Maintain daily MIS reports and operational records.
Handle email correspondence related to bookings, vendor coordination, and internal communication.
Escalate urgent operational issues to the reporting manager whenever required.
Assist in preparing operational reports and performance updates.
Ensure adherence to company processes and timelines.
Support the team during peak travel seasons by coordinating multiple bookings efficiently.

Required Skills

1–2 years of experience as an Operations Coordinator or in a similar operations role.
Experience in the Travel & Tourism industry will be preferred.
Good verbal and written communication skills.
Strong follow-up and coordination abilities.
Proficiency in MS Excel, MS Word, and email communication.
Ability to maintain records, booking trackers, and MIS reports.
Excellent organizational and time management skills.
Ability to multitask and work in a fast-paced environment.
Strong attention to detail and problem-solving skills.
Positive attitude with a collaborative team approach.