Operation Manager

Nextenti Tech Private Limited; Hyderabad; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Tvameva is seeking an Operations Manager to lead daily clinic and diagnostic centre operations in Kondapur, Hyderabad. You will manage front desk, labs, and support staff to ensure smooth patient flow and exceptional service.

The role requires a Bachelor's in Healthcare/Business Administration and 3–5 years in operations, with strong leadership and organizational skills. Join a purpose-driven health care team focused on prevention and compassionate care.

Qualifications

• Bachelor's degree in Healthcare Management, Business Administration, Hospital Management or related field.
• 3–5 years of experience in operations, preferably in healthcare, diagnostics, or hospitality.
• Strong leadership, communication, and organizational skills.
• Proficiency in Microsoft Office and basic operational reporting.

Responsibilities

• Oversee the daily operations of the clinic and diagnostic centre.
• Manage and coordinate front desk, laboratory, and support staff.
• Ensure smooth patient flow and an exceptional service experience.
• Develop and implement operational processes and SOPs.
• Monitor staff schedules, attendance, and productivity.
• Coordinate with doctors and specialists to ensure efficient clinic operations.
• Maintain quality standards, hygiene, safety, and compliance.
• Manage inventory, vendor relationships, and facility maintenance.
• Prepare operational reports and monitor KPIs.
• Resolve patient concerns promptly and professionally.

Skills

Strategic Planning

Team Leadership

Budget Management

Project Management

Conflict Resolution

Resource Allocation

Quality Assurance

Regulatory Compliance

Risk Management

Performance Analysis

Hospital Administration

Education

Bachelor's degree in Healthcare Management/BBA/MBA

Job description

At Tvameva, we're building a healthcare experience centered around prevention, compassion, and operational excellence. We're looking for a proactive Operations Manager who can lead day-to-day operations, ensure seamless patient experiences, and support our growing team.

Key Responsibilities

• Oversee the daily operations of the clinic and diagnostic centre.
• Manage and coordinate front desk, laboratory, and support staff.
• Ensure smooth patient flow and an exceptional service experience.
• Develop and implement operational processes and standard operating procedures (SOPs).
• Monitor staff schedules, attendance, and overall productivity.
• Coordinate with doctors and specialists to ensure efficient clinic operations.
• Maintain quality standards, hygiene, safety, and compliance.
• Manage inventory, vendor relationships, and facility maintenance.
• Prepare operational reports and monitor key performance indicators (KPIs).
• Resolve patient concerns promptly and professionally.
• Support business growth initiatives, events, and community programs.

Requirements

• Bachelor's degree in Healthcare Management, Business Administration, Hospital Management, or a related field.
• 3–5 years of experience in operations, preferably in healthcare, diagnostics, or hospitality.
• Strong leadership, communication, and organizational skills.
• Excellent problem-solving and decision‑making abilities.
• Proficiency in Microsoft Office and basic operational reporting.
• Ability to multitask and thrive in a fast‑paced environment.

What We're Looking For

• A people‑first leader with a strong sense of ownership.
• Someone who is detail‑oriented and highly organized.
• Passionate about creating efficient systems and delivering outstanding service.
• Calm under pressure and capable of leading by example.

Why Join Tvameva?

• Be part of a purpose‑driven healthcare organization.
• Work with a multidisciplinary team committed to preventive healthcare.
• Opportunity to contribute to meaningful community health initiatives.
• A collaborative and growth‑oriented work environment.

Location

Kondapur, Hyderabad, Telangana, India 500084

Qualification

Bachelor's degree in Healthcare Management, Business Administration, Hospital Management

Department

Hospital Management, ADMINISTRATION AND FACULTY, Admin Operations

Skills

• Strategic Planning
• Team Leadership
• Budget Management
• Project Management
• Conflict Resolution
• Resource Allocation
• Quality Assurance
• Regulatory Compliance
• Risk Management
• Performance Analysis
• Specialization: Hospital Administration, Hospital Management, Healthcare Management, Healthcare Administration, Business Administration (BBA/MBA), Operations Management, Human Resource Management (as an additional advantage), Public Health (MPH) with operations experience