Opening For Customer Service Executive Freight Forwarding

PSL Global India; Ahmedabad District; On-site; INR 400,000 - 700,000; Full time

Job summary

PSL GLOBAL Group in Ahmedabad, India seeks an operations-focused professional to handle import/export documentation, coordinate with Shipping Lines and customs, monitor shipments, and maintain strong customer relationships.

The role sits within Customer Success, Service & Operations and requires a graduate-level education. You will liaise across freight forwarding activities including LCL/FCL and air shipments, ensuring accurate compliance and timely updates to clients.

Qualifications

• Handle import/export documentation.
• Coordinate with Shipping Lines and customs.
• Monitor shipments.
• Manage customer relationships.

Responsibilities

• Coordinate documentation for imports and exports.
• Liaise with Shipping Lines and customs authorities.
• Track shipment progress and resolve issues.
• Build and maintain strong relationships with customers.

Skills

Import documentation

Export documentation

Customs coordination

Customer relationship management

Education

Any Graduate

Job description

Handle import/export documentation, coordinate with Sipping Lines and customs, monitor shipments, and manage customer relationships.

Role Category: Customer Success, Service & Operations - Other

Education

UG: Any Graduate

Key Skills

Skills highlighted with are preferred keyskills

PSL GLOBAL Group offers Services of Global Freight Forwarding , Customs Brokerage and for all Shipping Allied activities of Imports and Exports as LCL, FCL, AIR and Heavy lifts / ODC Projects cargo handling under One roof with global reach.