Opening For Account Recievable US Collections - US Process & US Shift

Continuserve Softech India; India; Remote; INR 350,000 - 600,000; Full time

Job summary

Continuserve Softech India is seeking a detail-oriented Accounts Receivable and Collections professional with 1-8 years of relevant experience. The role focuses on managing US customer accounts, following up on overdue invoices, resolving disputes, and ensuring timely collections while maintaining strong relationships.

You will collaborate with Billing, Cash Application, Sales, and Customer Service to resolve issues affecting collections.

Qualifications

• 1-8 years of experience in Accounts Receivable, Collections, or OTC processes.
• Experience handling US customers and understanding US business practices.
• Proficiency in Microsoft Excel and MS Office.
• Knowledge of ERP systems such as SAP, Oracle, NetSuite, BlackLine.
• Understanding of OTC cycle, Accounts Receivable, cash application, and dispute management.
• Strong verbal and written communication skills.
• Willingness to work in US business hours / night shift; work-from-home with quarterly Bangalore visits.

Responsibilities

• Perform collection activities for assigned customer portfolios.
• Follow up with customers via phone calls and emails for overdue invoices and outstanding balances.
• Review aging reports and prioritize collection efforts based on risk and aging buckets.
• Investigate and resolve payment delays, disputes, deductions, and short payments.
• Collaborate with internal teams such as Billing, Cash Application, Sales, and Customer Service to resolve issues impacting collections.
• Maintain accurate records of collection activities and customer communications.

Skills

US customer handling

Excel / MS Office

Verbal & written communication

Education

Bachelor's in Commerce / Finance / Accounting

Tools

SAP

Oracle

NetSuite

BlackLine

Job description

Candidate should have 1-8years of experience in Accounts Receivable and Collections, with hands-on experience handling US customers. The role involves managing customer accounts, following up on outstanding invoices, resolving payment disputes, and ensuring timely collections while maintaining excellent customer relationships.

Key Responsibilities

• Perform collection activities for assigned customer portfolios.
• Follow up with customers via phone calls and emails for overdue invoices and outstanding balances.
• Review aging reports and prioritize collection efforts based on risk and aging buckets.
• Investigate and resolve payment delays, disputes, deductions, and short payments.
• Collaborate with internal teams such as Billing, Cash Application, Sales, and Customer Service to resolve issues impacting collections.
• Maintain accurate records of collection activities and customer communications.

Requirements

• Bachelor's degree in Commerce, Finance, Accounting, or a related field.
• 1-8 years of experience in Accounts Receivable, Collections, or OTC processes.
• Experience handling US customers and understanding of US business practices.
• Strong verbal and written communication skills.
• Knowledge of ERP systems such as SAP, Oracle, NetSuite, BlackLine, or similar platforms.
• Understanding of OTC cycle, Accounts Receivable, cash application, and dispute management
• Proficiency in Microsoft Excel and MS Office applications.

Willingness to work in US business hours / night shift as per business requirement.

Note:- It a work from home opportunity, Office is located in bangalore once in 3 months Quaterly visit for 1 WEEK in bangalore office