Online Education Counsellor Gurugram

Haridwarbn; Gurugram District; On-site; INR 320,000 - 600,000; Full time

Job summary

Shiksolve Education LLP in Gurugram seeks an Online Education Counsellor to engage with working professionals via online channels, understand career goals, and recommend courses and skill paths.

You will conduct counseling sessions, manage CRM records, follow up with learners, and collaborate with internal teams to offer unbiased guidance aligned with each learner's aspirations.

Qualifications

• Strong communication and interpersonal skills.
• Transparent verbal and written communication.
• Active listening and ability to build trust with diverse professionals.

Responsibilities

• Conduct online counseling sessions with working professionals.
• Respond to inquiries in a timely manner.
• Maintain accurate records in CRM or internal systems.
• Follow up with prospective learners to support decision-making.
• Collaborate with internal teams to stay updated on available programs.
• Contribute to outreach or informational webinars.
• Provide clear, unbiased guidance aligned with each learner's goals.

Skills

interpersonal skills

written communication

active listening

Job description

# Online Education Counsellor Gurugram1 day agoShiksolve EducationLocationGurugramExperience0 to 4 YrsSalaryNot DisclosedTypeFull Time## Skills For This Role3 skillsinterpersonal skillswritten communicationactive listening## Job Description```Online Education Counsellor GurugramCompany: Shiksolve EducationJob Location: Gurugram, Haryana, IndiaEmployment Type: Full-timeCompany DescriptionShiksolve Education LLP is a trusted partner in qualified growth and development, focused on empowering working professionals through tailored counseling and premium learning opportunities. The organization specializes in helping individuals identify the best education and skill-building options to advance their careers and address everyday professional challenges. A dedicated expert team provides personalized guidance that bridges the gap between career goals and suitable learning solutions. Whether professionals aim to upskill, change career paths, or resolve workplace issues, Shiksolve Education LLP supports them in achieving meaningful progress. The company is committed to helping individuals unlock their potential and overcome challenges, with a strong focus on long-term growth and success.About the RoleRole Description This is a full-time, in office role based in Gurugram for an Online Education Counsellor. The counsellor will engage with working professionals via online channels to understand their career goals, challenges, and learning needs, and recommend appropriate courses, programs, and skill-building pathways. Daily responsibilities include conducting online counseling sessions, responding to inquiries, maintaining accurate records in CRM or internal systems, and following up with prospective learners to support decision-making. The role involves collaborating with internal teams to stay updated on available programs, contributing to outreach or informational webinars, and providing clear, unbiased guidance that aligns with each individuals goals. The counsellor is expected to uphold a professional, empathetic approach and ensure a high-quality counseling experience for all learners.Qualifications Candidates should possess strong communication and interpersonal skills, including transparent verbal and written communication, active listening, and the ability to build trust with diverse professionals. Candidates should possess counseling and advi .