Officer (T) - Cargo Operations

IndiGo; India; On-site; INR 300,000 - 420,000; Full time

Job summary

The IndiGo cargo division seeks a station-based cargo operations professional to manage outbound and inbound shipments, ensuring proper packing, weight checks, and documentation. You will coordinate with customs, cargo agents, and ground handling staff to maintain safe, timely, and compliant cargo movement.

Responsibilities include supervising ramp activities, ensuring accurate airway bills, and maintaining equipment safety and regulatory standards across domestic and international routes.

Qualifications

• Experience in cargo handling operations.
• Knowledge of aviation regulations and safety standards.
• Ability to coordinate with multiple stakeholders (customs, ground staff, couriers).

Responsibilities

• Cargo shipment handling for outbound and inbound at the station.
• Ensure packing, marking and weight checks on packets/AWB before acceptance.
• Ensure cargo is properly manifested and dispatched with relevant documents.

Job description

Purpose: This position is responsible for efficient handling of outbound (domestic / international cargo) from the station and handling of inbound cargo arriving at the station.

• Cargo shipment handling.
• Conduct cargo operations in accordance with applicable regulations and standards as laid down in this manual.
• Ensure proper packing, marking and weight is there on the packet/AWB before acceptance.
• Ensure cargo is properly manifested as per sales planning.
• Ensure cargo is dispatched from warehouse properly with all relevant documents.
• Ensure proper documentation and reports are generated.
• Ensure proper segregation/ trolley make up are done for flights.
• Ensure cargo is properly loaded/un-loaded from aircrafts.
• Ensure proper messages are forwarded to various destinations of location of cargo and documents etc.
• Ensure incoming cargo is properly segregated and delivered to consignee and ensure proper messages are send of discrepancy if any.
• Ensure all relevant daily maintenance function of equipment’s is carried out.
• Liaison with customs/AAI/CUT Operator and ensure all Govt. Regulations of Customs/AAI/CUT Operator are met.
• Ensure issuance of carting orders for export cargo and delivery orders addressed to Customs
• Ensure that proper booking and reservations for shipments are done on the computer
• Ensure verification and acceptance of Cargo and rate/ volume are checked
• Ensure that Cargo Agents issue correct Airway bills
• Undertake issuance of Airway bill on behalf of assigned Product
• Prepare and execute customs paperwork on behalf of assigned Product, if need be
• Supervise functions performed by the Ground handling staff on the ramp
• Supervise the work of the loaders and ensure that delegated work is performed in the prescribed manner.
• Ensure that the Ground support equipment’s are properly maintained and are meeting the safety standards. Also all assets are kept clean and are in serviceable condition.
• Ensure that all safety / security and SOP’s with regard to Cargo operations are taken care of.
• Be aware of and comply with his / her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.

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