Office Administrator

SVF Soya; Bengaluru; On-site; INR 250,000 - 450,000; Full time

Job summary

SVF Soya in Bengaluru, Karnataka, seeks an Office Admin cum AfterSales Service to handle daily office tasks, customer communications, and aftersales coordination, ensuring smooth operations and timely resolution of issues.

You will maintain records, draft emails, prepare service reports, and support cross-functional teams including sales and accounts. Strong Excel skills and multitasking ability are essential in this role.

Qualifications

• Strong communication and customer handling skills.
• Proficient in Excel and data tracking.
• Ability to multitask and stay organized.
• Experience with office documentation and reporting.
• Willingness to coordinate with multiple teams.

Responsibilities

• Manage front office, documentation, inward/outward registers.
• Receive customer complaints, log them, coordinate with service team, and close cases.
• Draft emails, prepare service reports, and maintain customer records.
• Excel work: service tracker, complaint register, AMC tracker, MIS reports.
• Coordinate with sales, accounts, and vendors for followups and documentation.

Skills

Communication

Customer handling

Excel

Multitasking

Organization

Job description

Office Admin cum AfterSales Service Small Summary

Role Overview: Handles daily office administration, customer communication, and aftersales service coordination. Ensures smooth operations, timely complaint resolution, and accurate reporting.

Key Responsibilities:

• Manage front office, documentation, inward/outward registers.
• Receive customer complaints, log them, coordinate with service team, and close cases.
• Draft emails, prepare service reports, and maintain customer records.
• Excel work: service tracker, complaint register, AMC tracker, MIS reports.
• Coordinate with sales, accounts, and vendors for followups and documentation.

Skills Needed:

Good communication, customer handling, Excel proficiency, multitasking, and organized workflow.