Walk-in | Back Office Executive (Service Department)

Global Power Systems; Raipur; On-site; INR 134,000 - 279,000; Full time

Benefits offered by this job

Learning opportunities

Career growth

Company policy benefits

Job summary

Global Power Systems in Raipur, India is seeking a capable back-office executive to handle admin tasks, data entry, and customer support. The role focuses on maintaining records, coordinating with service engineers, and preparing essential documents.

The ideal candidate has a graduate degree, good communication, proficiency in MS Office, and the ability to manage multiple tasks with attention to detail. Freshers with strong skills are welcome, with priority to organized, team players.

Qualifications

• Graduate in any discipline.
• Basic knowledge of computers and MS Office is required.
• Female candidates preferred.
• Minimum 03 years of experience in Back Office, Customer Support, Administration, Data Entry, or Service Coordination.
• Freshers with good communication and computer skills are welcome to apply.

Responsibilities

• Maintain service records, customer databases, and documentation.
• Prepare quotations, service reports, and other office-related documents.
• Coordinate with service engineers regarding service schedules and updates.
• Handle customer calls and provide service-related information.
• Follow up with customers for service feedback and pending requirements.
• Manage emails, reports, and data entry activities.
• Update daily service activities and maintain MIS records.
• Support the service team in administrative and coordination tasks.
• Ensure proper filing and record management.

Skills

Communication skills

MS Office

Email handling

Data management

Typing speed

Multi-tasking

Professional attitude

Education

Graduate in any discipline

Tools

MS Office Suite

Job description

Role & responsibilities

• Maintain service records, customer databases, and documentation.
• Prepare quotations, service reports, and other office-related documents.
• Coordinate with service engineers regarding service schedules and updates.
• Handle customer calls and provide service-related information.
• Follow up with customers for service feedback and pending requirements.
• Manage emails, reports, and data entry activities.
• Update daily service activities and maintain MIS records.
• Support the service team in administrative and coordination tasks.
• Ensure proper filing and record management.

Preferred candidate profile

• Graduate in any discipline.
• Basic knowledge of computers and MS Office is required.
• Female candidates preferred.
• Minimum 03 years of experience in Back Office, Customer Support, Administration, Data Entry, or Service Coordination.
• Freshers with good communication and computer skills are welcome to apply.

Required Skills

• Good communication and coordination skills.
• Proficiency in MS Office (Excel, Word, Outlook).
• Basic knowledge of email handling and data management.
• Good typing speed and attention to detail.
• Ability to manage multiple tasks efficiently.
• Positive and professional attitude.

Preferred Candidate Profile

• Organized and detail-oriented individual.
• Strong follow-up and coordination skills.
• Ability to work in a team environment.
• Customer-focused and proactive approach.

Salary & Benefits

• Salary: 12,000 25,000 per month (based on qualification, experience, and performance).
• Additional benefits as per company policy.
• Learning and career growth opportunities.