O365 Admin

Net Access India; Chennai District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Net Access India is seeking an experienced Office 365 Administrator to provide L2 support for Exchange Online, SharePoint Online, OneDrive, Teams, and other O365 services. The role includes managing user licenses and mail flow, troubleshooting mail delivery and calendar sync issues, and assisting with mailbox migrations and hybrid configurations.

The ideal candidate will have 3–5 years in Office 365 administration, proficiency across Exchange Online, Teams, SharePoint, and PowerShell for O365

Qualifications

• 3 - 5 years of experience in Office 365 administration and support.
• Proficiency in Exchange Online, Teams, SharePoint, and OneDrive troubleshooting.
• Experience with Microsoft 365 Security & Compliance Center.
• Knowledge of PowerShell for O365 administration.

Responsibilities

• Provide L2 support for Exchange Online, SharePoint Online, OneDrive, Teams, and other O365 services.
• Manage user accounts, licenses, and mail flow issues in Microsoft 365 Admin Center.
• Troubleshoot issues related to mail delivery, calendar synchronization, Teams meetings, and SharePoint access.
• Assist with mailbox migrations, hybrid configurations, and compliance policies.
• Monitor service health and coordinate with Microsoft support for critical issues.
• Maintain documentation and knowledge base articles for recurring issues.
• Collaborate with L3 and security teams for escalations and incident response.

Skills

Office 365 Admin

L2 Support

Exchange Online

Teams Troubleshooting

Tools

PowerShell

Job description

Role & responsibilities

• Provide L2 support for Exchange Online, SharePoint Online, OneDrive, Teams, and other O365 services.


• Manage user accounts, licenses, and mail flow issues in Microsoft 365 Admin Center.


• Troubleshoot issues related to mail delivery, calendar synchronization, Teams meetings, and SharePoint access.


• Assist with mailbox migrations, hybrid configurations, and compliance policies.


• Monitor service health and coordinate with Microsoft support for critical issues.


• Maintain documentation and knowledge base articles for recurring issues.


• Collaborate with L3 and security teams for escalations and incident response.

Preferred candidate profile

• 3 - 5 years of experience in Office 365 administration and support.


• Proficiency in Exchange Online, Teams, SharePoint, and OneDrive troubleshooting.


• Experience with Microsoft 365 Security & Compliance Center.


• Knowledge of PowerShell for O365 administration.