M365 Administrator

Talent21; Bengaluru; On-site; INR 1,600,000 - 2,200,000; Full time

Job summary

Talent21 Bengaluru seeks an experienced Senior Exchange/M365 Administrator to manage Exchange servers, hybrid deployments, and related 365 services. You will handle DAG issues, security scripting, and migrations from legacy to latest Exchange versions, coordinating with stakeholders to ensure high availability.

The role requires 9–11 years of hands-on experience, PowerShell proficiency, and strong knowledge of DKIM/DMARC, Azure AD, and email security.

Qualifications

• Minimum 9 - 11 years of experience in handling Microsoft Exchange servers/M365.
• Strong experience in troubleshooting Exchange server and DAG issues
• Knowledge on AD/DNS/ADFS & Mail archiving solution
• Experience on Exchange restoration and upgrade
• DKIM and DMARC knowledge
• PowerShell scripting experience
• Familiar with Azure AD/Dirsync and Exchange Online
• Managing Exchange Online Mail flow, connectors and domains
• Managing SharePoint Online/Teams/OneDrive as part of Microsoft 365

Responsibilities

• Analyze Change Requests; review with client and stakeholders; validate information and execute high-complexity changes.
• Participate in Problem Management review meetings and provide root cause analysis.
• Drive Incident Review bridges and recommend preventive solutions.
• Ensure SLA compliance and availability of services.
• Communicate effectively within the team and with stakeholders; follow ITIL processes.
• On-call and weekend change schedule participation; 24/7 rotation.
• Support Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive.
• Manage Exchange Online protection and mail flow configurations.

Skills

Communication

Incident management

Problem solving

Troubleshooting

Tools

Microsoft Exchange / M365

PowerShell

Azure AD

ITIL

Security & encryption

DKIM/DMARC

Job description

Role & responsibilities

• Minimum 9 - 11 years of experience in handling Microsoft Exchange servers/M365.
• Should possess strong experience in troubleshooting Exchange server and DAG issues
• Knowledge on AD/DNS/ADFS & Mail archiving solution
• Should possess experience on Exchange restoration and Upgradation
• DKIM (Domain Keys Identified Mail) experience
• DMARC (Domain-based Message Authentication, Reporting, and Conformance) experience
• General security and encryption of emails
• Proofpoint knowledge
• Analyze Change Request; review change requests with the client & stake holders; validate the information and execute - High complexity; Critical & Emergency Changes
• Participate in Problem Management review meetings and provide root cause analysis
• Ability to handle and drive Incident Review bridges by identifying potential Problems; recommend solutions to be implemented
• Responsible for SLA compliance & Availability of Services
• Communicate effectively (verbal and written) and clearly within the team and with all the stakeholders Good knowledge on ITIL process
• Technical Certification a must on MS Exchange and O365
• On call schedule and week end change schedule participation
• Flexible to work on 24/7 rotational shifts
• Knowledge of legal searches and reporting
• PowerShell scripting knowledge
• Familiar with Azure AD/Dirsync
• Should have Exchange migration knowledge, migrating from legacy to latest Exchange version.
• Knowledge in supporting Microsoft 365 services as Exchange Online, Microsoft Teams, SharePoint Online and OneDrive for Business.
• Knowledge in Azure AD Connect
• Managing Exchange Online Mail flow , Connector, Accepted domain, Remote Domains
• Knowledge in Managing Exchange Online Protection
• Managing SharePoint Online Sites, Hub sites and Permissions, Quota.
• Managing Term store
• Managing OneDrive Quota, Delegation and troubleshooting.
• Knowledge in Managing Microsoft Teams Chat/Channels and Monitoring.
• Knowledge in Managing Microsoft Teams Policies.
• Knowledge in Managing Microsoft Teams Meeting and Audio conferencing.
• Knowledge in Managing Microsoft Teams App.
• Knowledge in Managing Microsoft COPILOT
• Knowledge in Managing Power Platform Administration

Preferred candidate profile