Night Receptionist

Drlogy Technologies Pvt. Ltd.; Valsad District; On-site; INR 201,000 - 312,000; Full time

Job summary

Lotus Hospital in Valsad, Gujarat, a 105-bed NABH-accredited multi-speciality hospital, invites applications for a Night Receptionist in the Front Office. The role requires handling night-shift reception, patient enquiries, registrations, and coordination with hospital departments to ensure smooth operations.

The ideal candidate will manage telephone lines, assist visitors, and uphold confidentiality and professional standards while maintaining orderly records and strict handovers for the

Qualifications

• Night Receptionist is responsible for managing front-desk and reception activities during the night shift and providing professional assistance to patients, attendants, visitors, and other stakeholders.
• The role includes patient enquiries, registration support, communication, coordination with hospital departments, and maintaining smooth reception operations during night hours.

Responsibilities

• Manage reception and front-desk activities during the night shift.
• Welcome and assist patients, attendants, and visitors professionally.
• Handle patient and visitor enquiries and provide appropriate information.
• Support patient registration and demographic-data verification.
• Assist with appointment scheduling and enquiries where applicable.
• Handle telephone calls and route calls to the appropriate departments.
• Coordinate with emergency, nursing, doctors, billing, and security teams.
• Maintain reception registers, records, and shift documentation.
• Maintain handover information for the next shift.
• Ensure reception area is clean, organized, and ready for service.
• Follow patient identification and confidentiality procedures.
• Follow hospital SOPs, safety, and security procedures.
• Maintain confidentiality of patient and organizational information.

Skills

Handle Phone Calls & Enquiries

Coordinate with Hospital Staff

Ensure Smooth Front-Desk Operations

Communication Skills

Education

Graduate

12th Pass with Computer Knowledge

Job description

Free to Apply Verified Employer Secure & Private No Hidden Charges

Job Requirements

Experience

1 - 3 Years Experience

Education

• Graduate
• 12th Pass with Computer Knowledge

All Gender

Vacancy

1

Last Date to Apply

06, April 2027

Job Role

Work Location

Opp. Geeta Sadan, Luhar Tekra, Valsad - 396001

Work Mode

Work From Office

Department

Front Office

Role

Night Receptionist

Employment type

• Full time

Key Skills

• Handle Phone Calls & Enquiries
• Coordinate with Hospital Staff
• Ensure Smooth Front-Desk Operations
• Communication Skills

Preference Languages

Any Language

Job Description

Night Receptionist is responsible for managing front-desk and reception activities during the night shift and providing professional assistance to patients, attendants, visitors, and other stakeholders. The includes patient enquiries, registration support, communication, coordination with hospital departments, and maintaining smooth reception operations during night hours.

• Manage reception and front-desk activities during the night shift.
• Welcome and assist patients, attendants, and visitors professionally.
• Handle patient and visitor enquiries and provide appropriate information.
• Support patient registration and demographic-data verification.
• Assist with appointment scheduling and enquiries where applicable.
• Handle telephone calls and route calls to the appropriate departments.
• Coordinate with emergency, nursing, doctors, billing, and security teams.
• Assist patients with directions and information regarding hospital services.
• Support admission, transfer, and discharge-related coordination as required.
• Assist with night-time billing or payment coordination where applicable.
• Maintain reception registers, records, and shift documentation.
• Monitor and communicate urgent messages to concerned departments.
• Handle routine complaints and raise unresolved concerns.
• Maintain proper handover information for the next shift.
• Ensure reception area is clean, organized, and ready for service.
• Follow patient identification and confidentiality procedures.
• Support emergency communication and coordination when required.
• Maintain professional and courteous communication.
• Follow hospital SOPs, safety, and security procedures.
• Maintain confidentiality of patient and organizational information.

Lotus Hospital is a leading 105-bed NABH-accredited multi-speciality hospital located in the heart of Valsad, Gujarat. Owned and managed by the leading consultants of Valsad District, the hospital was established with the vision of providing high-quality, affordable, and compassionate healthcare under one roof. With a team of experienced full-time consultants, visiting super-specialists, skilled nursing staff, and advanced medical infrastructure, Lotus Hospital has become one of the largest and most trusted private hospitals in the region. The hospital follows a "Home Away from Home" philosophy, ensuring that every patient receives personalized care in a comfortable and healing environment.

Committed to clinical excellence and patient satisfaction, Lotus Hospital offers comprehensive healthcare services ranging from preventive health check-ups to advanced diagnostics, surgery, emergency care, critical care, and rehabilitation. The hospital combines modern medical technology with evidence-based treatment protocols and compassionate service to deliver quality healthcare to patients from Valsad and surrounding districts.

Vision

To be a global standard in healthcare and the hospital of choice for patients, physicians, and employees, recognized for unparalleled patient care and community service.

Mission

• To deliver premier and innovative healthcare services.
• To uphold the highest standards of clinical excellence.
• To provide ethical, compassionate, and patient-centred care.
• To ensure quality healthcare through continuous improvement and advanced technology.
• To make quality healthcare accessible to the community.

Core Values

• Integrity and Honesty
• Dedication to Quality Healthcare
• Teamwork
• Skill and Accountability
• Compassion
• Patient-Centred Care

Medical Specialties

Lotus Hospital offers comprehensive healthcare services in:

• Critical Care Medicine
• General Surgery
• Obstetrics & Gynaecology
• Orthopaedics
• Radiology
• Physiotherapy
• Ophthalmology
• Dialysis Services
• Diabetes Clinic
• Diabetes Foot Clinic
• Pathology & Laboratory Services
• Pharmacy Services

Advanced Infrastructure

The hospital features modern healthcare facilities, including:

• 105-bed multi-speciality hospital
• NABH Accreditation
• Four State-of-the-Art Operation Theatres
• Intensive Care Units (ICUs)
• High Dependency Unit (HDU)
• Dialysis Unit
• Physiotherapy Department
• Advanced Radiology & CT Scan Services
• Ophthalmology Department
• Health Check-up Centre
• Emergency & Ambulance Services

Quality & Patient Care

Lotus Hospital is committed to:

• Evidence-based medical treatment.
• Compassionate and personalized patient care.
• Ethical and transparent healthcare practices.
• Continuous quality improvement.
• Preventive healthcare through wellness programmes.
• Subsidized and concessional treatment for deserving patients without compromising quality.

Why Choose Lotus Hospital?

• 105-bed NABH-accredited multi-speciality hospital.
• One of the largest private hospitals in Valsad.
• Experienced full-time consultants with visiting super-specialists.
• Modern operation theatres, ICU, HDU, NICU, and dialysis facilities.
• Comprehensive diagnostic and treatment services under one roof.
• Affordable healthcare with community-focused initiatives.
• Patient-first approach with a comfortable "Home Away from Home" environment.

Our Commitment

Lotus Hospital is committed to delivering world-class healthcare through clinical excellence, compassionate service, and continuous innovation. By combining advanced medical technology, experienced healthcare professionals, and a patient-first philosophy, the hospital continues to improve the health and well-being of individuals and families while providing accessible, ethical, and affordable healthcare to the community.