Network Operations Lead(Palo Alto, Juniper, GCP)

Enterprise Minds, Inc; India; On-site; INR 300,000 - 600,000; Full time

Job summary

Enterprise Minds, Inc. is seeking a skilled Network Operations Engineer to support, monitor, troubleshoot, and optimize a global hybrid network infrastructure spanning on‑premises data centers and multi‑cloud platforms (Azure and GCP).

You will ensure high availability, performance, and security across routing, switching, wireless, firewalls, and load balancing. Responsibilities include incident management, RCA, runbook development, and cross-functional collaboration with Security, Cloud

Qualifications

• 8+ years in enterprise network operations.
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Responsibilities

• Provide operational support for global network including routing, switching, wireless, firewalls, load balancers, SD‑WAN, and cloud networking.
• Monitor network health, service availability, and user experience using observability tools such as Splunk and ThousandEyes.
• Troubleshoot and resolve complex network incidents across data center, campus, branch, wireless, and cloud environments.
• Perform root cause analysis (RCA) for recurring issues and implement corrective actions.
• Support Aruba wireless infrastructure, including APs, controllers, client connectivity, and RF optimization.
• Manage Juniper routing/switching environments including BGP, OSPF, VRF, VLAN, QoS, WAN.
• Support Palo Alto firewalls and security services including policy management, NAT, VPNs.
• Assist with F5 and cloud load-balancing platforms to ensure availability.
• Execute changes, upgrades, maintenance per change management.
• Participate in incident/problem/change reviews and after-action reports.
• Develop runbooks, troubleshooting guides, and disaster recovery procedures.
• Collaborate with Security, Cloud Operations, Infrastructure, and Applications teams to resolve cross-functional issues.
• Provide escalation support for critical incidents when required.

Skills

Routing & Switching

Network Observability

Automation

Python scripting

Cloud Networking

Security & Firewall

Troubleshooting

Vendor coordination

ITIL processes

Cross-functional collaboration

Tools

Juniper devices

Palo Alto firewalls

Aruba wireless

F5 load balancers

Azure networking

GCP networking

Aruba Central

Wireshark

Splunk

ThousandEyes

Ansible

Terraform

Job description

We are seeking a skilled and self-motivated Network Operations Engineer to support, monitor, troubleshoot, and optimize our global enterprise network infrastructure. The ideal candidate will have hands‑on experience managing complex hybrid network environments spanning on‑premises data centers and multi‑cloud platforms (Azure and GCP). This role requires strong operational expertise across routing, switching, wireless, firewalls, load balancing, network observability, and automation, with a focus on maintaining high availability, performance, and security.

Core Responsibilities

• Provide operational support for the global enterprise network, including routing, switching, wireless, firewalls, load balancers, SD‑WAN, and cloud networking services.
• Monitor network health, service availability, and user experience using observability and performance management tools such as Splunk, ThousandEyes, and vendor management platforms.
• Troubleshoot and resolve complex network incidents across data center, campus, branch, wireless, and cloud environments while meeting service level objectives.
• Perform advanced root cause analysis (RCA) for recurring issues and implement corrective and preventive actions to improve network stability.
• Support Aruba wireless infrastructure, including APs, controllers, client connectivity, roaming issues, RF optimization, and user experience troubleshooting.
• Manage and support Juniper routing and switching environments, including BGP, OSPF, VRF, VLAN, QoS, and WAN technologies.
• Support Palo Alto firewalls and related security services, including policy management, NAT, VPNs, and security troubleshooting.
• Assist with F5 and cloud load‑balancing platforms to ensure application availability and performance.
• Execute network changes, upgrades, maintenance activities, and lifecycle management tasks in accordance with change management processes.
• Participate in major incident management, problem management, change reviews, and after‑action reviews.
• Develop and maintain operational runbooks, troubleshooting guides, knowledge articles, and disaster recovery procedures.
• Collaborate closely with Security, Cloud Operations, Infrastructure, and Application teams to resolve cross‑functional issues and improve service delivery.
• Provide escalation support for critical network incidents when required.

Basic Qualifications

• 8+ years of hands‑on experience supporting enterprise network operations in large‑scale environments.
• 5-7 years of experience with Juniper routing and switching technologies, including BGP, OSPF, VRF, STP, VLANs, and WAN connectivity.
• 3-5 years of experience supporting Palo Alto firewalls and network security services.
• 3-5 years of experience supporting Aruba wireless solutions, including Aruba Central, controllers, access points, client troubleshooting, and wireless optimization.
• Experience with Azure and GCP networking services and hybrid connectivity architectures.
• Working knowledge of F5 load balancers and cloud‑based load balancing solutions.
• Working knowledge of Ansible, Terraform, Python, or API‑based automation, with the ability to identify and automate repetitive operational tasks to improve efficiency and consistency.
• Strong operational knowledge of network monitoring, observability, and analytics platforms, including Splunk and ThousandEyes.
• Expertise in packet capture and protocol analysis using Wireshark and similar tools.
• Experience supporting production environments using ITIL processes, including Incident, Problem, Change, and Service Request Management.
• Strong troubleshooting, documentation, communication, and stakeholder management skills.
• Foundational understanding of Generative AI and Agentic AI technologies and their potential application within network operations and service automation.