Network Operations Automation and Reporting Engineer

New Era Technology, Inc.; Bengaluru; On-site; INR 2,400,000 - 3,600,000; Full time

Job summary

New Era Technology, Inc. in Bengaluru seeks a Network Operations Automation and Reporting Engineer to own daily reporting, risk and compliance tracking across network infrastructure.

The role requires 10–12 years in technical analysis or network risk, with CCNA/CCNP preferred, and hands-on experience with Cisco/Arista/Juniper devices. You will collaborate with engineering teams to drive remediation, maintain audit-ready documentation, and improve reporting automation.

Qualifications

• 10–12 years in technical analysis, network risk, operations analysis or technical reporting.
• Experience with enterprise networking environments and risk/compliance.
• CCNA/CCNP certification preferred; exposure to Cisco/Arista/Juniper platforms.

Responsibilities

• Manage and track daily operational, compliance, and risk issues from identification through closure.
• Prepare and publish daily status reports with open issues, aging metrics, and remediation efforts.
• Ensure updates and logs are audit-ready for internal/external reviews.
• Perform data validation across network, security, and asset tools.
• Coordinate with engineering teams to drive timely remediation of risks and vulnerabilities.
• Maintain documentation of findings, actions, and remediation paths.

Skills

Data analysis

Reporting

Risk management

Scripting (Python)

Excel (Advanced)

Communication skills

Education

CCNA / CCNP preferred

Tools

Cisco

Arista

Juniper

Job description

Network Operations Automation and Reporting Engineer

India

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes - putting people first, embracing continuous learning, and thriving through collaboration and inclusion - we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you.

Role: Network Operations Automation and Reporting Engineer

Position Type: Permanent
Location: Bangalore / Hyderabad (Work from office)

Shift Flexibility: Must be open to working in shifts

Role Overview

This role operates at the intersection of network operations, risk management, and compliance. While the primary focus is data analysis, tracking, and operational reporting, the position requires a practical, hands-on understanding of network infrastructure to evaluate risk, ensure compliance, and coordinate effectively with engineering teams.

Experience & Qualifications

Experience: 10–12 years of overall professional experience in technical analysis, network risk/compliance, operations analysis, or technical reporting.

Certifications: CCNA / CCNP preferred.

Domain Expertise: Practical understanding of enterprise networking environments, with exposure to Cisco/Arista/Juniper enterprise routing, switching, security/firewalls, and wireless systems.

Core Responsibilities

Manage and track daily operational, compliance, and risk issues from identification through to closure.

Prepare and publish daily status reports covering:

• Open issues, backlog, and aging metrics
• Progress updates and remediation efforts
• Identified risks, blockers, and compliance gaps

Ensure all updates and compliance logs are accurate, structured, and ready for internal/external audit and executive review.

Perform data validation and reconciliation across multiple network, security, and asset management tools.

Analyze network compliance issues using data correlation and structured troubleshooting methods.

Coordinate with core technical and engineering teams to drive timely resolution of risk items and vulnerabilities.

Maintain clear, consistent, and audit-ready documentation of findings, actions, and remediation paths.

Daily Reporting (Key Requirement – MUST HAVE)

Own the end-to-end daily reporting process for the network compliance and risk domain.

Generate automated/semi-automated reports using Excel and dashboards, including:

• Real-time issue status and posture
• SLA tracking and risk aging analysis
• Daily and weekly trend analysis on recurring network risks or gaps

Ensure reporting meets strict standards:

• Consistent: Standardized daily output and formatting.
• Actionable: Clear highlighting of critical risks, escalation paths, and priority items.
• Communicate updates to stakeholders and leadership in a clear, concise, and professional format.

Technical & Networking Skills

Solid foundational understanding of network architecture, topology, protocols, and connectivity principles.

Practical experience working with or analyzing configuration/status data from Cisco network infrastructure:

• Routers & Switches: Core/Access switches, routing fundamentals.
• Wireless: Enterprise wireless access points, controllers, and policy enforcement.

Ability to interpret network logs, audit trails, and security alerts to identify non-compliant configurations or operational risks (Note: Position is analytical/compliance-driven, not a full-time network engineering position).

Data Analysis & Automation

Advanced Excel / Data Handling: Expert knowledge of Pivot Tables, VLOOKUP/XLOOKUP, data modelling, array formulas, and structured formatting.

Scripting & Automation: Working knowledge of Python, PowerShell, or standard scripting tools to automate daily reporting, data extraction, and repetitive audit tasks.

Data Integration: Hands-on experience parsing, normalizing, and reconciling heterogeneous datasets, CSV exports, and API outputs from disparate network management and ticketing systems.

Analytical Skills

High capacity for identifying data inconsistencies across system reports and logically resolving root causes.

Structured problem-solving mindset capable of navigating incomplete, ambiguous, or conflicting data.

Focus on long-term root-cause analysis rather than surface-level status updates.

Automation & Process Improvement

Proactively identify repetitive operational or reporting tasks and implement automated workflows.

Build simple, resilient tools and scripts to enhance reporting speed, precision, and audit readiness.

Continuously refine compliance processes for speed, clarity, and scalability.

Strong ownership mindset—takes personal accountability for bringing issues to complete closure.

Proven ability to perform effectively in a high-pressure environment with tight daily reporting deadlines.

Excellent written and verbal communication skills; capable of explaining complex technical risk items to non-technical leadership.

Strong cross-functional coordination skills to work seamlessly across network engineering, cybersecurity, and audit teams.

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