Network Infrastructure Manager

Tata Communications Transformation Services (TCTS); Pune District; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

Tata Communications Transformation Services (TCTS) in Pune, India, seeks a senior network leader to own lifecycle management of enterprise networks across data centers, customer environments, and internet connectivity. You will oversee architecture, deployment, operations, security, compliance, and modernization, driving 24x7 network availability.

You will manage incident/change processes, mentor L2/L3 teams, and participate in audits for ISO 27001 compliance.

Qualifications

• 8-12 years in large scale enterprise networking with Cisco switching/routing and Fortinet firewall technologies.
• Demonstrated capability in WAN (MPLS), Internet edge architectures, IPSec/SSL VPN connectivity, and multivendor network integrations.
• Experience in ISO 27001 compliant environments and audit support.
• Strong leadership, mentoring and communication skills; experience leading an L2/L3 network team.

Responsibilities

• Oversee day-to-day network operations and 24x7 service availability.
• Lead incident, problem and change management and Major Incident Management.
• Govern security governance including firewall policy and secure architecture design.
• Plan device, firmware and software lifecycles; manage upgrades and asset tracking.
• Forecast capacity, analyze utilization and optimize bandwidth.
• Support ISO 27001 audits and maintain SOPs and network standards.
• Produce monthly reports and KPI dashboards for executives.
• Lead and mentor L2/L3 network team; drive collaboration with vendors.

Skills

Network Operations

Leadership

Communication

Capacity Planning

Security Governance

Team Mentoring

Vendor Management

ISO 27001 Awareness

Education

CCNP / CCIE (preferred)

Fortinet NSE (4-7)

ITIL Foundation

Tools

Cisco Switching/Routing

Fortinet Firewall

MPLS WAN

VPN Technologies

Job description

Lead & own the complete lifecycle management of the network infrastructure across ODCs, Data Centers, Customer Environments, and Internet connectivity. Responsible for architecture, deployment, operations, security, compliance (ISO 27001), capacity planning, lifecycle management, and technology modernization.

Key Responsibilities:

Network Operations & Support: Oversee day-to-day operations, ensure 24x7 availability of network services; lead incident, problem and change management; participate in Major Incident Management.

Security Management: Firewall policy governance, network segmentation, secure architecture design, vulnerability remediation, penetration test remediation, security hardening.

Lifecycle Management: Device, firmware & software lifecycle planning (EOL/EOS), refresh & upgrade programs, asset lifecycle & tracking.

Capacity & Performance: Forecast network capacity, utilization analysis, bandwidth planning, performance optimization.

Governance & Compliance Support: Audit support (ISO 27001), prepare compliance evidence, manage SOPs, define network standards.

Reporting: Monthly OPR, Network KPI dashboard, network availability reporting, capacity & performance reports for executive management.

Required Experience & Skills:

8-12 years in large scale enterprise networking with Cisco switching/routing and Fortinet firewall technologies.

Demonstrated capability in WAN (MPLS), Internet edge architectures, IPSec/SSL VPN connectivity, and multivendor network integrations.

Experience in ISO 27001 compliant environments and audit support.

Strong leadership, mentoring and communication skills; experience leading an L2/L3 network team.

Preferred Certifications & Qualifications:

CCNP / CCIE (preferred)

Fortinet NSE (levels 4-7)

ITIL Foundation

Strategic network planning and architecture

Team leadership and collaboration

Excellent communication and reporting

Vendor and stakeholder management

Reporting Relationships:

Reports to Head of Network Operations; leads Network Infrastructure team.