Network Engineer

ApplyMint; Pune District; On-site; INR 800,000 - 1,400,000; Full time

Job summary

ApplyMint in Pune, India seeks a skilled NTRX Professional Service Engineer with 5-7 years in networking, SQL, and cloud support and proven experience with voice recording platforms (NTRX/NICE). You will work closely with clients to deliver high-quality professional services and support.

The role includes client engagement, network design, and cloud deployment assistance. The position requires in-person interviews after an initial virtual round; Bachelor's degree in CS/IT and relevant

Qualifications

• 3+ years of experience in networking or IT support, with a focus on professional services or client-facing roles preferred.

Responsibilities

• Collaborate with clients to understand business needs and technical requirements.
• Design, implement, and maintain NTRX network solutions, ensuring performance and reliability.
• Troubleshoot and resolve network issues in a timely manner.
• Utilize SQL to manage, query, and analyze data for client databases.
• Assist clients with cloud deployment and optimize cloud infrastructure.

Skills

Networking

SQL

Cloud Support

IVR

Avaya

NICE NTRX

NTRX platform

Education

Bachelors in CS/IT

Tools

PL/SQL

Job description

Role : NTRX Professional Service Engineer -Any Voice Recording platform experience is a must.

5 - 7 Years

Locations

Pune, Maharashtra, India ( 1st round Virtual and then F-2-F is mandatory ) DO NOT SHARE RESUME IF NOT READY FOR IN PERSON INTERVIEW AFTER VIRTUAL ROUND.

Skill Set

Networking,SQL,Cloud Support, IVR or Avaya, or NICE NTRX any VOICE RECORDING PLATFORM EXPEIRENCE IS A MUST.

Skill to Evaluate

Networking,PLSQL,SQL,Cloud Support

Job Description

We areseeking a talented and motivated NTRX Professional Service Engineer to join our dynamic team. This role entails working closely with clients to implement and support our advanced networking solutions. As a key member of our professional services team, you will leverage your expertise in networking, SQL, and cloud support to deliver high-quality services that exceed client expectations.

Key Responsibilities

• Client Engagement: Collaborate with clients to understand their business needs and technical requirements. Provide expert guidance and support throughout the project lifecycle.
• Network Management: Design, implement, and maintain NTRX network solutions, ensuring optimal performance and reliability. Troubleshoot and resolve network issues in a timely manner.
• Database Support: Utilize SQL to manage, query, and analyze data as needed, ensuring that clients’ databases are functioning efficiently and effectively.
• Cloud Support: Assist clients with cloud deployment and support services, helping them to migrate their systems to the cloud and optimize their cloud infrastructure.
• SQL Proficiency: Ability to write, read, and optimize SQL queries, with a robust understanding of relational databases.
• Cloud Support Skills: Familiarity with cloud vendor platforms (AWS, Azure, Google Cloud, etc.) and experience in providing cloud-based solutions and support.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in networking or IT support, with a focus on professional services or client-facing roles preferred.
• Relevant certifications (such as CCNA, AWS Certified Solutions Architect, etc.) are a plus.

Manjunath

Staffing Manager

#29/2B-01, 1st Floor, K.R. Road

Banashankari 2nd Stage, Bengaluru - 560070

USA | CANADA | INDIA