.Net developer- Hyderabad

Infosys; Hyderabad; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

Infosys Hyderabad is seeking an experienced .NET Production Support professional with 5–11 years of hands-on experience to manage incident response and support critical .NET applications.

You will monitor application health, perform RCA, coordinate with development teams, and ensure ITIL-aligned processes; on-call support is included.

Join a fast-paced team and contribute to ongoing improvements and knowledge-base creation.

Qualifications

• 5–11 years of experience in .NET production support.
• Strong incident management experience and ITIL familiarity.

Responsibilities

• Provide L2/L3 production support for .NET applications.
• Monitor application health, alerts, and batch jobs for availability.
• Troubleshoot issues related to .NET, IIS, SQL Server and integrations.
• Perform incident management, including prioritization, resolution, and escalation.
• Coordinate with development teams for code fixes and enhancements.

Skills

.NET

Production support

IIS

SQL Server

Job description

Job description

Hiring for .Net Production support with experience from 5 to 11 Years

Mandatory Skills: .Net, production support

Key Responsibilities

• Provide L2/L3 production support for .NET applications
• Monitor application health, alerts, and batch jobs to ensure availability
• Troubleshoot application issues related to .NET, IIS, SQL Server, and integrations
• Perform incident management, including prioritization, resolution, and escalation
• Conduct root cause analysis (RCA) and implement preventive fixes
• Support deployment, configuration, and release activities
• Perform application restarts, configuration changes, and hotfix deployments as per SOP
• Handle service requests, problem tickets, and change requests
• Coordinate with development teams for code-related fixes and enhancements
• Provide on-call or 247 support as per support roster
• Create and maintain support documentation, SOPs, and knowledge base articles
• Ensure compliance with SLA, OLA, and ITIL processes