.NET Production Support (L2/L3)

Ascendion Engineering; Chennai District, Bengaluru, Hyderabad; On-site; INR 1,600,000 - 2,200,000; Full time

Benefits offered by this job

Flexible shifts

Health insurance + benefits

Job summary

Ascendion Engineering is seeking a .NET Production Support (L2/L3) for healthcare integrations in India. The role requires 7+ years of experience with .NET, SQL Server, and API integrations, and offers full-time employment with flexible shifts.

Location options include Hyderabad and Chennai, with work rotating shifts. Candidates should be adept at debugging API calls, analyzing root causes, and developing automation scripts to validate configurations.

Qualifications

• Requires L3 production support experience in healthcare integrations.
• Strong SQL, .NET, and API troubleshooting skills.
• Experience with incident management and on-call rotation.
• Familiarity with BI tools like Tableau/Power BI is a plus.

Responsibilities

• Provide L3 production support for Healthcare integration workflows or related healthcare applications.
• Debug API calls, middleware logs, and SQL data issues.
• Conduct root cause analysis and apply minor bug fixes/patches in C#/.NET.
• Develop automation scripts for configuration validation and regression testing.
• Monitor integration endpoint performance and resolve bottlenecks.
• Maintain knowledge base for recurring issues and solutions.
• Participate in on-call rotation (24x7 model, flexible shifts).

Skills

Healthcare domain

.NET development

SQL querying

API integrations

Debugging

Stakeholder communication

On-call support

Automation scripting

Tools

SQL Server

C#

ASP.NET

REST APIs

SOAP APIs

Tableau

Power BI

Job description

Job Title: .NET Production Support (L2/ L3)
Experience: 7+ Years
Domain: US Healthcare
Employment Type: Full-time

Location: Hyderabad/ Chennai/ Pune/ Bengaluru/ Vadodara

Work Hours: Flexible to work in rotational shifts

Experience:

• Extensive experience in development related to healthcare management systems.
• Experience in .NET (C#, ASP.NET, SQL Server).
• Experience with claims processing, benefits management, and provider network management in the healthcare space.
• Strong familiarity with databases and writing complex SQL queries.
• Experience in system integrations, including REST APIs.
• Ability to communicate with internal and external stakeholders in high-pressure situation (Major incidents / Application outage)

Technical Skills:

• Proficiency in SQL, .NET (for backend tasks), and working knowledge of APIs (REST/SOAP).
• Experience with web services.
• Experience with reporting tools such as Tableau, Power BI, or equivalent is a plus.
• US healthcare is mandatory.
• Usage of AI in Application Support

Must haves:

• Provide L3 production support for Healthcare integration workflows or any other related healthcare applications
• Debug API calls, middleware logs, and SQL data issues
• Conduct root cause analysis and apply minor bug fixes/patches in C#/.NET
• Develop automation scripts for configuration validation and regression testing
• Monitor integration endpoint performance and resolve bottlenecks
• Maintain knowledge base for recurring issues and solutions
• Participate in on-call rotation (24x7 model, flexible shifts)