.Net Production support Engineer

Infosys; Hyderabad; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Infosys is hiring a .NET Production Support Engineer in Hyderabad, India. The ideal candidate will provide L2/L3 support for .NET applications, manage production incidents, and perform Root Cause Analysis. Expertise in .NET Core, incident management, and SQL databases is required. Familiarity with tools like Splunk and Kibana, as well as an understanding of REST APIs and Microservices is essential. This role ensures high application availability and collaborates closely with development teams for solutions.

Qualifications

• Strong experience in .NET Core / ASP.NET Core.
• Proficiency in C# and Web API development.
• Experience in production support and incident management (L2/L3).
• Good understanding of REST APIs and Microservices.
• Strong knowledge of SQL and databases like SQL Server, MySQL.
• Familiarity with Linux/Windows servers and basic scripting.
• Experience with monitoring and logging tools.

Responsibilities

• Provide L2/L3 production support for .NET applications.
• Handle production incidents, debugging, and bug fixing.
• Perform Root Cause Analysis (RCA) and implement solutions.
• Monitor applications using tools.
• Support deployment, release activities, and environment checks.
• Collaborate with development teams for permanent fixes.
• Ensure high availability, performance, and stability of applications.

Skills

.NET Core / ASP.NET Core

C# and Web API development

Production support / incident management (L2/L3)

REST APIs / Microservices

SQL / databases

Linux/Windows servers and basic scripting

Monitoring & logging tools (Splunk / Kibana / Dynatrace / AppDynamics)

Tools

Splunk

Kibana

AppDynamics

Jenkins

Azure DevOps

ServiceNow

JIRA

Job description

We are hiring a .NET Production Support Engineer with hands‑on experience in supporting live applications, incident handling, and troubleshooting in production environments. The role requires strong expertise in .NET Core, APIs, and production issue resolution.

Key Responsibilities

• Provide L2/L3 production support for .NET applications
• Handle production incidents, debugging, and bug fixing
• Perform Root Cause Analysis (RCA) and implement solutions
• Monitor applications using tools like Splunk, Kibana, AppDynamics
• Support deployment, release activities, and environment checks
• Collaborate with development teams for permanent fixes
• Ensure high availability, performance, and stability of applications

Required Skills

• Strong experience in .NET Core / ASP.NET Core
• Proficiency in C# and Web API development
• Experience in production support / incident management (L2/L3)
• Good understanding of REST APIs / Microservices
• Strong knowledge of SQL / databases (SQL Server, MySQL, etc.)
• Familiarity with Linux/Windows servers and basic scripting
• Experience with monitoring & logging tools (Splunk / Kibana / Dynatrace / AppDynamics)

Good to Have

• Experience with Angular or React
• Exposure to Azure / AWS cloud environments
• Knowledge of CI/CD tools (Jenkins, Azure DevOps)
• Experience with ticketing tools (ServiceNow, JIRA)
• ITIL process exposure