National Service Manager

Husqvarna Group; Nashik District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Husqvarna Group in India seeks a senior operations leader to oversee national service operations and ensure high-quality services. You will drive initiatives that elevate service standards across regions and empower teams to deliver consistent results.

Develop strategies to improve customer satisfaction, train teams, collaborate with cross-functional groups, analyze market trends, and manage expenses to maintain cost-effectiveness.

Responsibilities

• Manage and oversee national service operations to ensure high-quality services.
• Develop and implement strategies to improve customer satisfaction and loyalty.
• Collaborate with cross-functional teams to achieve business objectives.
• Analyze market trends and competitor activity to identify opportunities.
• Provide training and coaching to team members to enhance their skills.
• Monitor and control expenses to ensure cost-effectiveness.

Job description

• Manage and oversee national service operations to ensure high-quality services.
• Develop and implement strategies to improve customer satisfaction and loyalty.
• Collaborate with cross-functional teams to achieve business objectives.
• Analyze market trends and competitor activity to identify opportunities.
• Provide training and coaching to team members to enhance their skills.
• Monitor and control expenses to ensure cost-effectiveness.