National Sales Head

Polo Hotels Group; West Bengal; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Polo Hotels Group in India is seeking a dynamic sales leader to drive Travel Trade and Non-Travel Trade sales across all hotels. Build and maintain relationships with travel agencies, tour operators, and corporate clients, and develop initiatives to increase market share and revenue.

Lead the sales team, mentor staff, set targets, and monitor performance. Collaborate with marketing, revenue management, operations, and regional teams to ensure seamless execution of client requirements and aligned

Responsibilities

• Oversee and drive Travel Trade and Non-Travel Trade Sales across all hotels.
• Build and maintain relationships with travel agencies, tour operators, corporate clients, and other stakeholders.
• Develop and implement sales initiatives to increase market share, revenue, and profitability.
• Coordinate sales activities, including sales calls, client meetings, and presentations.
• Identify key accounts and develop strategies for long-term partnerships and revenue growth.
• Conduct regular business reviews with key accounts to ensure customer satisfaction and upsell opportunities.
• Collaborate with the operations team to ensure seamless execution of customer requirements.
• Lead, mentor, and motivate the sales team, setting clear objectives and measuring performance.
• Identify training and development needs for the sales team and implement initiatives.
• Work with marketing, revenue management, and operations to align sales with business strategies.
• Collaborate with corporate and regional sales teams to ensure consistent sales practices and leverage synergies.
• Maintain strong relationships with internal stakeholders, hotel GMs, and industry partners.

Job description

Travel Trade and Non-Travel Trade Sales:

• Oversee and drive both Travel Trade and Non-Travel Trade Sales efforts across all hotels.
• Build and maintain relationships with travel agencies, tour operators, corporate clients, and other relevant stakeholders.
• Develop and implement sales initiatives to increase market share, revenue, and profitability.
• Coordinate sales activities, including sales calls, client meetings, and presentations.

Key Account Management:

• Identify key accounts and develop strategies to foster long-term partnerships and drive revenue growth.
• Conduct regular business reviews with key accounts to ensure customer satisfaction and identify upselling or cross-selling opportunities.

Collaborate with the operations team to ensure seamless execution of customer requirements.

Sales Team Leadership and Development:

• Lead, mentor, and motivate the sales team, providing guidance and support to achieve sales targets.
• Set clear sales objectives, establish performance metrics, and conduct regular performance evaluations.
• Identify training and development needs for the sales team and implement appropriate initiatives.

Collaboration and Stakeholder Management:

• Work closely with marketing, revenue management, and operations teams to align sales efforts with overall business strategies.
• Collaborate with the corporate and regional sales teams to ensure consistency in sales practices and leverage synergies.
• Maintain strong relationships with internal stakeholders, hotel General Managers, and industry partners.