National Sales Head

Polo Hotels Group; Kolkata District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Polo Hotels Group is seeking a senior sales leader to oversee Travel Trade and Non-Travel Trade Sales across all hotels in the group. You will build relationships with travel agencies, tour operators, and corporate clients to drive revenue growth.

You will lead key accounts, collaborate with operations, and mentor the sales team to meet targets, ensuring alignment with corporate strategies and industry partnerships.

Responsibilities

• Oversee and drive Travel Trade and Non-Travel Trade Sales across all hotels.
• Build and maintain relationships with travel agencies, tour operators, corporate clients, and stakeholders.
• Develop and implement sales initiatives to increase market share, revenue and profitability.
• Coordinate sales activities, including calls, client meetings and presentations.
• Identify key accounts and develop strategies for long-term partnerships and revenue growth.
• Conduct regular business reviews with key accounts to ensure satisfaction and identify upsell opportunities.
• Collaborate with operations to ensure seamless execution of customer requirements.
• Lead, mentor and motivate the sales team to achieve targets.
• Set clear sales objectives and performance metrics; conduct regular evaluations.
• Identify training needs and implement development initiatives.
• Work with marketing, revenue management and operations to align sales with strategies.
• Collaborate with corporate and regional sales teams to ensure consistency and leverage synergies.
• Maintain strong relationships with internal stakeholders, hotel General Managers and industry partners.

Job description

Travel Trade and Non-Travel Trade Sales:

• Oversee and drive both Travel Trade and Non-Travel Trade Sales efforts across all hotels.
• Build and maintain relationships with travel agencies, tour operators, corporate clients, and other relevant stakeholders.
• Develop and implement sales initiatives to increase market share, revenue, and profitability.
• Coordinate sales activities, including sales calls, client meetings, and presentations.

Key Account Management:

• Identify key accounts and develop strategies to foster long-term partnerships and drive revenue growth.
• Conduct regular business reviews with key accounts to ensure customer satisfaction and identify upselling or cross-selling opportunities.

Collaborate with the operations team to ensure seamless execution of customer requirements.

Sales Team Leadership and Development:

• Lead, mentor, and motivate the sales team, providing guidance and support to achieve sales targets.
• Set clear sales objectives, establish performance metrics, and conduct regular performance evaluations.
• Identify training and development needs for the sales team and implement appropriate initiatives.

Collaboration and Stakeholder Management:

• Work closely with marketing, revenue management, and operations teams to align sales efforts with overall business strategies.
• Collaborate with the corporate and regional sales teams to ensure consistency in sales practices and leverage synergies.
• Maintain strong relationships with internal stakeholders, hotel General Managers, and industry partners.