National Head Training (Sales/Product) - Noida

Havells; Dadri; On-site; INR 4,500,000 - 7,000,000; Full time

Job summary

Havells invites applications for a senior Learning & Development leader to design and execute a scalable national capability strategy for Havells and Lloyd, strengthening sales advisor productivity, channel partner capability, product expertise, customer experience, and leadership capability across categories.

You will convert business priorities into measurable learning interventions, drive LMS adoption and analytics, build competency frameworks, learning journeys, and certifications, and

Qualifications

• Postgraduate qualification in HR, Learning & Development, or related field.
• 10+ years in national/regional training leadership roles.
• Experience in consumer durables, retail, or distributed sales environments.

Responsibilities

• Own national training & capability development strategy aligned with business priorities.
• Translate business gaps into role-based competency frameworks, learning journeys and certifications.
• Build programs for sales roles, channel partners, and leadership development.
• Drive LMS adoption, learning analytics and governance across Havells and Lloyd businesses.
• Manage external training partners, content vendors and training budgets with clear ROI.

Skills

Presentation skills

Facilitation

Analytics

Project management

Business communication

Education

Postgraduate qualification in HR/LD/Business Management

Tools

LMS / e-learning platforms

Job description

Role Purpose

To design and execute a scalable national capability strategy focused on Havells and Lloyd businesses, strengthening sales advisor productivity, effectiveness, channel partner capability, product expertise, customer experience, and leadership capability across categories.

The role will convert Havells and Lloyd business priorities into measurable learning interventions, ensuring strong adoption, governance, and business impact through field-led execution and data-backed training analytics.

Key Responsibilities

• Own the annual Havells and Lloyd National Training & Capability Development strategy aligned with business priorities, category growth plans, and sales productivity.
• Translate Havells and Lloyd business gaps into role-wise competency frameworks, learning journeys, academies, certifications, coaching and reinforcement plans.
• Build differentiated capability programs for Sales Officers/Executives, Sales Advisors, Territory/Area Managers, Channel Partners, Retailers and future leaders.
• Own national training calendar, category-wise prioritization, deployment model, trainer capacity and governance for both Havells and Lloyd verticals.
• Lead product, category, selling-skills, behavioral, digital and leadership learning interventions across businesses.
• Establish a Train-the-Trainer and trainer certification system with common Havells-Lloyd standards, field quality audits and capability scorecards.
• Drive LMS / digital learning adoption, learning paths, assessments, certification, dashboards and MIS for assigned learner groups.
• Build channel capability through distributor/dealer/retailer enablement, product clinics, selling stories, merchandising knowledge and customer handling.
• Create new-product launch learning kits for Havells and Lloyd categories and ensure training readiness before commercial launch.
• Institutionalize field coaching, ride-alongs, reinforcement, micro-learning, knowledge checks and manager-led learning.
• Manage external training partners, content vendors, consultants and training budgets with clear ROI/ROE governance.
• Create a continuous improvement culture through feedback, analytics, best-practice sharing and learning innovation.

Preferred candidate profile

• Postgraduate qualification in HR, Learning & Development, Business Management, Sales or related discipline preferred.
• Typically 10 years plus relevant experience, including substantial responsibility for national/regional training.
• Experience in consumer durables, consumer electricals, FMCG, retail, telecom, automotive or another distributed sales/service environment preferred.
• Demonstrated experience managing trainers, large learner populations, LMS/digital learning and external partners.
• Strong presentation, facilitation, analytics, project management and business communication skills.