Head of Admissions Training

Lakshyaedu; Ernakulam; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

Lakshya is seeking an experienced Training Head – Admission to lead the organisation’s admissions training across multiple campuses and locations. You will build a performance-driven admissions training function for Career Counsellors, Admission Officers, Business Development teams and Admissions Managers.

The candidate will work closely with Admissions and Business leadership to improve productivity, conversion and revenue performance.

Qualifications

• 10–15 years of experience in Sales Training / Sales Enablement / Learning & Development / Sales Capability Development.
• Strong experience training and coaching large, target-driven sales teams.
• Experience in high-value and high-volume sales with consultative selling.
• Career started in frontline sales before moving into training/leadership.
• Experience in EdTech, Education, Insurance, BFSI, Telecom, Retail, FMCG or similar industries preferred.
• Proven frontline sales coaching and performance improvement experience.
• Understanding of sales funnel, conversion metrics and productivity.
• Experience managing a team of trainers is an advantage.
• Excellent communication, presentation, facilitation and stakeholder-management skills.
• Willingness to travel across Lakshya campuses.

Responsibilities

• Lead the admissions training strategy and align training initiatives with business and revenue objectives.
• Design and implement structured training programs for frontline admissions teams.
• Own the new-joiner admissions training and onboarding process.
• Work with Admissions Heads to identify performance gaps using data and productivity metrics.
• Conduct hands-on sales coaching, including call reviews, mock counselling, role plays and coaching.
• Build strong sales capability around customer engagement, product communication, lead handling and conversion.
• Standardise admissions training processes and best practices across campuses and locations.
• Lead and develop the training team, including productivity, quality and performance management.
• Establish training dashboards and measure training effectiveness through productivity and conversion metrics.
• Continuously improve the admissions training ecosystem through feedback and best-practice sharing.

Skills

Sales Training

Sales Enablement

Learning & Development

Sales Coaching

Capability Development

High-volume sales

Frontline training

Stakeholder management

Job description

Lakshya is looking for an experienced Training Head – Admission to lead the organisation’s admissions training function across multiple campuses and locations.The role will be responsible for building a performance-driven admissions training function for Career Counsellors, Admission Officers, Business Development teams and Admissions Managers. The candidate will work closely with Admissions and Business leadership to improve admissions productivity, conversion, revenue performance and overall admissions capability. The ideal candidate should have strong experience in sales training, sales coaching and capability development, preferably in EdTech, Education, BFSI, Telecom, Retail or other high-volume sales environments.

Key Responsibilities

• Lead the admissions training strategy and align training initiatives with business and revenue objectives.
• Design and implement structured training programs for frontline admissions teams, including Career Counsellors, Admission Officers, Career Development Officers and respective Managers.
• Own the new-joiner admissions training and onboarding process, ensuring employees are equipped to become productive within defined timelines.
• Work with Admissions Heads to identify performance gaps and training needs using admissiosn and productivity data.
• Conduct hands-on sales coaching, including call reviews, mock counselling, role plays and one-on-one coaching.
• Build strong sales capability around customer engagement, product communication, lead handling and conversion.
• Standardise admissions training processes and best practices across multiple campuses and locations.
• Lead and develop the training team, including trainer productivity, quality, capability and performance management.
• Establish training dashboards and measure training effectiveness through admissions productivity, conversion, target achievement and time-to-productivity.
• Continuously improve the admissions training ecosystem through performance analysis, feedback, best-practice sharing and targeted interventions.

Qualifications & Skills

• 10–15 years of experience in Sales Training / Sales Enablement / Learning & Development / Sales Capability Development.
• Strong experience training and coaching large, target-driven sales teams.
• Experience in high-value and high-volume sales, preferably involving consultative selling, premium products/services and large frontline sales teams.
• Must have started their career in a frontline sales role and gained hands-on experience in selling before moving into training/leadership.
• Experience in EdTech, Education, Insurance, BFSI, Telecom, Retail, FMCG or similar industries preferred.
• Proven experience in frontline sales coaching and performance improvement.
• Strong understanding of sales funnel, conversion metrics and sales productivity.
• Experience managing a team of trainers will be an added advantage.
• Excellent communication, presentation, facilitation and stakeholder-management skills.
• Willingness to travel across Lakshya campuses as required.