MS Dynamics - Senior Systems Engineer

AutoZone; Delhi; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

AutoZone in India seeks a senior Dynamics 365 CE/CRM specialist to design and implement CRM solutions, architect workflows, and integrate data pipelines.

You will work with Azure Data Factory, Azure SSIS, GitHub, and CRM API endpoints, using JavaScript, C#, .NET, HTML, MVC, and SQL Server.

This role requires 12+ years of experience, strong communication, and a track record of delivering enterprise CRM projects in fast‑paced environments.

Qualifications

• Bachelor's Degree in Computer Science or STEM from an accredited university.
• 12+ years of recent experience with Microsoft Dynamics 365 CE/CRM projects.
• Experience in customizations, JavaScript, C#, .NET, HTML, MVC, SQL Server including plugins and scripting.
• Experience with Azure Data Factory, Azure SSIS, Azure deployment pipelines, GitHub, and CRM APIs (REST/ODATA/SOAP).
• Strong knowledge of security groups, roles, and teams; comfortable with Visual Studio and CRM SDK.
• Experience with ETL technologies such as Scribe Online and related tools.

Responsibilities

• Participate in design sessions with key business users, gathering and documenting processes for the CRM system.
• Architect the CRM system, related customizations and reports to model organizational processes.
• Balance business requests with technical constraints and build CRM forms, views, dashboards, and workflows.
• Build plugins, perform solution deployments, and debugging tasks; develop D365 CDS PowerApps and automate processes.
• Design & develop Azure Data Factory pipelines and data flows; develop reports using FetchXML.
• Collaborate with internal support to resolve CRM-related issues and maintain the code repository (GitHub).
• Utilize CRM SDK and SDK tools for administration; provide ongoing application support and enhancements.

Skills

Dynamics 365 CE/CRM

JavaScript

C#

.NET

HTML

MVC

SQL Server

CRM SDK

PowerApps

REST/ODATA

Azure Data Factory

Azure SSIS

GitHub

Plugins

Education

Bachelor's Degree in Computer Science or STEM

Tools

Azure Data Factory

Azure SSIS

Azure deployment pipelines

GitHub

Scribe Online

Job description

AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 6,000 stores in the US, Puerto Rico, Mexico, and Brazil. Each store carries an extensive line of cars, sport utility vehicles, vans, and light trucks, including new and remanufactured hard parts, maintenance items, and accessories.

We also sell automotive diagnostic and repair software through ALLDATA, diagnostic and repair information through ALLDATAdiy.com, automotive accessories through AutoAnything.com, and auto and light truck parts and accessories through AutoZone.com.

Since opening its first store in Forrest City, Ark. on July 4, 1979, the company has joined the New York Stock Exchange (NYSE: AZO) and earned a spot in the Fortune 500.

AutoZone has been committed to providing the best parts, prices, and customer service in the automotive aftermarket industry. We have a rich culture and history of going the Extra Mile for our customers and our community. At AutoZone you’re not just doing a job; you’re playing a crucial role in creating a better experience for our customers while creating opportunities to DRIVE YOUR CAREER almost anywhere! We are looking for talented, customer-focused people, enjoy helping others, and have the DRIVE to excel in a fast-paced environment!

• Participating in design sessions with key business users, gathering and documenting business processes and requirements for the system
• Architecting the CRM system, related customizations and reports to model the business organizational process
• Balance business users requests and requirements with technical constraints
• Building and configuring CRM forms, views, dashboards, workflows
• Building plugins, Solution deployments, debugging etc
• Design & Develop D365 CDS PowerApps model, automating business processes with Microsoft Flow
• Design & Develop Azure Data Factory pipelines and flows
• Developing reports using FetchXML
• Working with internal support members to resolve technical issues with servers and other related technologies to the internal CRM system
• Maintain code repository and working knowledge of GitHub for source control
• Effectively utilize SDK for administration of CRM system
• Support of the application including fixing application issues
• Bachelor's Degree in Computer Science or a Science, Technology, Engineering or Mathematics (STEM) discipline from an accredited university
• Strong verbal and written communications especially related to articulating technical specifications
• 12+ years of recent experience with Microsoft Dynamics 365 CE/CRM projects
• Experience in customizations, JavaScript, C#, .NET, HTML, MVC, SQL Server including plugins, scripting and form creation
• Experience working on Azure Data Factory, Azure SSIS, Azure deployment pipelines, Github etc
• Experience with CRM API, REST/ODATA and SOAP endpoints
• Strong understanding of and ability to configure security groups, roles and teams
• Comfortable using Visual Studio, source control and CRM SDK
• Other ETL technologies using Scribe Online, Microsoft Azure data factory

Desired Skills

• Knowledge of the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions including SharePoint, Mobility
• Familiarity with Data Export Service and Azure SQL
• Microsoft Certifications on Dynamics 365 CE
• A systems thinker, able to move fluidly between high-level abstract thinking and detail-oriented implementation, open minded to new ideas, approaches, and technologies
• A data and fact-driven decision maker, with an ability to make quick decisions under uncertainty when necessary; able to quickly learn new technologies, tools, and organizational structures/strategies
• Understanding of current industry standard best practices regarding integration, architecture, tools, and processes
• A self-starter that is naturally inquisitive, requiring only small pieces to the puzzle, across many technologies – new and legacy
• Excellent written and verbal communication, presentation, and analytical skills, including the ability effectively communicate complex technical concepts and designs to a broad range of people.