MS Dynamics- Systems Engineer

AutoZone, Inc.; New Delhi; On-site; INR 8,612,000 - 11,483,000; Full time

Job summary

A leading automotive retailer is seeking a CRM Systems Engineer to act as a technical SME and system administrator for Microsoft Dynamics 365 CRM. The role demands proficiency in CRM customization, integration, and development, along with the responsibility for the platform's operation. The successful candidate will engage with various teams to ensure high-quality releases and contribute to enhancing customer experiences while driving career opportunities. Ideal for individuals who thrive in fast-paced environments.

Qualifications

• Sound knowledge in Dynamics CRM customization, integration, migration, and reporting.
• Experience with dashboards, web resources, and CRM solution file management.
• Understanding of security models and UI development.

Responsibilities

• Act as a technical SME and system administrator for Microsoft Dynamics CE/CRM.
• Responsible for development and maintenance of the Microsoft Dynamics 365 CRM platform.
• Interact with all platform services teams, business stakeholders, and client teams.

Skills

Microsoft Dynamics CRM customization

Integration experience

Migration skills

Reporting expertise

UI development

Job description

About AutoZone

AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 6,000 stores in the US, Puerto Rico, Mexico, and Brazil. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories.

We also sell automotive diagnostic and repair software through ALLDATA, diagnostic and repair information through www.alldata.com, and auto and light truck parts and accessories through AutoZone.com.

Since opening its first store in Forrest City, Ark. on July 4, 1979, the company has joined the New York Stock Exchange (NYSE: AZO) and earned a spot in the Fortune 500.

AutoZone has been committed to providing the best parts, prices, and customer service in the automotive aftermarket industry. We have a rich culture and history of going the Extra Mile for our customers and our community. At AutoZone you’re not just doing a job; you’re playing a crucial role in creating a better experience for our customers, while creating opportunities to DRIVE YOUR CAREER almost anywhere! We are looking for talented people who are customer‑focused, enjoy helping others and have the DRIVE to excel in a fast‑paced environment!

Summary

The CRM Systems Engineer will act as a technical SME and system administrator for customers and internal teams for Microsoft Dynamics CE/CRM system. The individual will be responsible for development and maintenance of the Microsoft Dynamics 365 CRM platform and the ideal candidate will have sound knowledge in Dynamics CRM customization, integration, migration, reporting, dashboards, web resources, CRM solution file management, security model and UI development. This role will be responsible to interact with all platform services teams, business stakeholders, and client teams. The lead role is responsible for driving consistent, on‑time delivery of high‑quality releases.