Motor Production

Aon plc; Bengaluru; On-site; INR 350,000 - 500,000; Full time

Job summary

Aon plc's GCC India in Bangalore seeks a Motor Claims Administrative Support Officer to assist the Fleet Automotive Benelux Policy Production team. The role focuses on handling insurance documents, data entry, and client file administration within an international operating environment.

You will work on motor insurance administration tasks, maintain mailboxes, and ensure processes are followed with precision and timely communication.

Qualifications

• At least 2 years of solid and relevant experience in insurance operations, preferably policy production.
• Good understanding of motor insurance administration and policy production processes.
• Experience with preparing insurance-related documents.
• Excellent interpersonal skills.
• Comfortable working in a process-driven, international environment.

Responsibilities

• Prepare insurance-related documents such as claims certificates, resident certificates, insurance cards and certificates of insurance.
• Monitor and manage the Motorproduction mailboxes, ensuring timely and accurate follow-up of incoming requests.
• Forward emails to the appropriate administrator, account handler or claims support team where required.
• Provide daily administrative support for assigned clients within the motor production process.
• Handle registrations, insurance certificates and data input in relevant systems.
• Support the administration and management of client files, ensuring information is processed accurately and consistently.
• Carry out recurring operational tasks such as cancellations, driver changes, reference adjustments and manual registrations.
• Ensure that standard administrative processes are completed efficiently, accurately and in line with internal procedures.

Skills

Policy production

Insurance operations

Interpersonal skills

Attention to detail

MS Office

Tools

MS Word

MS Excel

PowerPoint

Job description

Motor claims Administrative Support Officer

Location: GCC India- Bangalore

Role Summary

The Administrative Support Officer is part of Aon’s Global Capability Center (GCC) in India and supports the Fleet Automotive Benelux Policy Production department.

Key Responsibilities

• Prepare insurance-related documents such as claims certificates, resident certificates, insurance cards and certificates of insurance.
• Monitor and manage the Motorproduction mailboxes, ensuring timely and accurate follow-up of incoming requests.
• Forward emails to the appropriate administrator, account handler or claims support team where required.
• Provide daily administrative support for assigned clients within the motor production process.
• Handle registrations, insurance certificates and data input in relevant systems.
• Support the administration and management of client files, ensuring information is processed accurately and consistently.
• Carry out recurring operational tasks such as cancellations, driver changes, reference adjustments and manual registrations.
• Ensure that standard administrative processes are completed efficiently, accurately and in line with internal procedures.

Requirements & Qualifications

You can demonstrate at least 2 years of solid and relevant experience in insurance operations, preferably policy production.

• Good understanding of motor insurance administration and policy production processes.
• Experience with preparing insurance-related documents.
• You have excellent interpersonal skills.
• You are enthusiastic, dynamic, ambitious and able to work well under pressure.
• Good knowledge of Word, Excel, PowerPoint.
• Good command of central IT systems.
• High level of attention to detail and accuracy, strong attention to detail and quality focus.
• Structured, methodical and quality-focused working style.
• Comfortable working in a process-driven, operational environment within an international setup.