Mobility Engineer

Tata Consultancy Services; Chennai District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Tata Consultancy Services in Chennai is seeking a Mobility Administrator with 4–8 years of hands-on experience in enterprise mobility management. You will manage corporate mobile devices, support end users, and ensure secure access through Intune and Azure AD Conditional Access.

Responsibilities include monitoring the Intune environment, device enrollment, app integration, and rapid response to lost or stolen devices.

Qualifications

• Proven work experience with Intune and managing corporate mobile devices.
• Ability to respond quickly to lost or stolen devices.
• Knowledge on Mobile Device Enrollment in Intune and Company Portal.
• Experience with Conditional Access Policies in Azure AD.
• Intune certificate renewal experience.
• App integration in Intune and related services.
• Strong communication and customer service orientation.
• Excellent problem-solving and multitasking under pressure.

Responsibilities

• Provide offshore end-user IT support for mobile devices.
• Resolve issues reported by end users (email, mailbox config).
• React immediately to lost/stolen device incidents.
• Monitor and maintain Intune environment for security and hygiene.
• Review and tune Conditional Access Policies related to Intune.
• Suggest improvement plans to keep infrastructure secure and user-friendly.

Skills

Intune

Azure AD CA

Mobile Device Enrollment

Device management

Customer service

Troubleshooting

Communication skills

Job description

Role : Mobility Administrator

YOE : 4 to 8

Location : Chennai

Notice Periods : Should be less than 45 days

• Proven work experience under Intune and managing corporate owned mobile devices
• Should be instant in responding and taking immediate to any lost/stolen devices.
• Knowledge on Mobile Device Enrollment in Intune and Company Portal.
• Conditional Access Policies on Azure AD
• Intune certificate renewal
• App integration in Intune
• Embody customer service excellence
• Able to find root causes of problems and quickly determine efficient solutions
• Exhibits poise and focus under high stress
• Strong verbal and written communication skills
• Strong work ethic to solve problems and get things done
• Excellent problem-solving and multitasking skills
• Customer-oriented attitude

• Provide offshore End user IT support
• Resolve issues reported by end users on mobile devices like unable to send/receive email, unable to configure mailbox etc..
• React immediately to any lost/stolen device incidents.
• Monitor the Intune environment and perform periodic maintenance to keep up the security and hygiene of the infrastructure.
• To keep track of Conditional Access Policies related to Intune and fine tuning them as and when required.
• Analyze and propose improvement plans to keep the infrastructure secure and easy for end users to be able to use the service.