Mobile Device Management Engineer

Applicantz; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Applicantz seeks an IT support professional for a contract role in Bengaluru, offering a flexible work environment. Applicants should have 3-5 years' experience managing devices with Intune and JAMF, along with a strong focus on customer service. This role involves supporting Windows, Mac, and mobile devices in a rotational shift schedule.

Qualifications

• 3-5 years overall experience with relevant experience in device management.
• Hands-on experience in configuring Intune and JAMF.
• Good knowledge of device security controls.

Responsibilities

• Manage and support devices including Windows, Mac, and mobiles.
• Resolve device enrollment/configuration issues directly with users.
• Handle ticketing and service requests while providing excellent customer service.

Skills

Intune

JAMF

Application Packaging

Mac

Windows

PC Security

Mobile Device Management

Job description

1 week ago Be among the first 25 applicants

Direct message the job poster from Applicantz

THIS IS A LONG TERM [12+ Months] CONTRACT POSITION WITH ONE OF THE LARGEST, GLOBAL, TECHNOLOGY LEADER.

Our large, Fortune client is ranked as one of the best companies to work with, in the world. The client fosters progressive culture, creativity, and a Flexible work environment. They use cutting-edge technologies to keep themselves ahead of the curve. Diversity in all aspects is respected. Integrity, experience, honesty, people, humanity, and passion for excellence are some other adjectives that define this global technology leader.

Shift: Rotational Shift (Includes Morning, Afternoon and Night Shift)

Experience Level:

• 3 - 5 years of overall experience with 3+ years of relevant experience in managing and supporting Devices such as Windows, Mac, and Mobiles via Intune and JAMF MDM's.
• Hands on experience in configuring deployment profile in Intune and JAMF.
• Hands on experience in device migration from On-premises to cloud.
• Good knowledge on Endpoint privilege management.
• Good knowledge of device security controls and operating systems. PC, Mac, and mobile device security configuration experience.
• Good communication skills, computer savvy in Outlook and Excel, enterprise working experience, and Agile methodology.
• Hands on Experience in Application Packaging and Deployment.
• Provide excellent customer service as this position will be working directly with users to resolve device enrolment \ configuration-related issues.
• High sense of urgency and effective communication skills to work with all levels of employees, management, and vendors to make independent decisions based on processes and procedures.
• Hands on Experience in handling tickets.

Primary Skills (Must-have): Intune, Jamf, Application Packaging, Mac, Windows

Secondary Skills (Good-to-have): Power Shell, Azure Automation, MS Graph API

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Software Development

Referrals increase your chances of interviewing at Applicantz by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.