Infrastructure Engineer- Intune

Mployee.me; Pune District; Hybrid; INR 1,200,000 - 2,400,000; Full time

Job summary

Mployee.me is seeking an experienced Infrastructure Engineer to manage and enhance our endpoint management ecosystem with a focus on macOS, Jamf Pro, and Microsoft Intune. You will work in a hybrid setup in Pune, India, supporting a cloud-first workplace and global users.

The role requires strong hands-on macOS administration, Jamf Pro expertise, and Azure AD/Entra ID experience. Certifications in Jamf and MD-102 are highly valued, along with a proactive approach to security and automation.

Qualifications

• Strong hands-on experience with macOS administration.
• Deep expertise in Jamf Pro.
• Strong working knowledge of Microsoft Intune.
• Experience with Azure AD / Entra ID and ABM.
• Jamf certifications (Jamf 200/300/400).
• Microsoft Endpoint Administrator certification (MD-102).
• Experience supporting remote-first or global users.
• Exposure to ISO 27001, SOC 2, GDPR, DPDPA.

Responsibilities

• Manage and support macOS devices across the organization.
• Administer Jamf Pro for enrollment, configuration, patching, and compliance.
• Manage Microsoft Intune for device management, security policies and app deployment.
• Provide L3 endpoint support and collaborate with service desk to improve first-line resolution.
• Automate routine tasks with Bash/PowerShell and monitor device health and compliance.
• Implement endpoint security controls and integrate with Azure AD/Entra ID.
• Maintain documentation and SOPs.

Skills

macOS admin

Jamf Pro

Microsoft Intune

Azure AD EntraID

Enrollment workflows

Endpoint security

Remote support

Bash/PowerShell

Tools

Jamf Pro

Microsoft Intune

Azure AD EntraID

Apple Business Manager

Job description

Department: Enabling : IT

Location: India

Description

We are looking for an experienced Infrastructure Engineer to manage, support and enhance our endpoint management ecosystem, with a strong focus on Apple macOS, Jamfand Microsoft Intune. The role will ensure secure, compliant and high-performing end-user devices across a modern, cloud-first workplace.

Key Responsibilities

Endpoint & Device Management

• Manage and support macOS devices across the organization
• Administer Jamf Pro for Apple device enrollment, configuration, patching and compliance
• Manage Microsoft Intune for device management, security policies and application deployment
• Support Windows and mobile devices via Intune (as required)
• Security,

Compliance & Identity

• Implement endpoint security controls including disk encryption (FileVault/BitLocker), OS hardening nand patch compliance
• Integrate endpoint management with Azure AD / Entra ID and conditional access
• Support Zero Trust and secure access models Application & Patch Management
• Package, deploy and maintain applications for macOS and Windows
• Manage OS and third-party patching via Jamf and Intune
• Troubleshoot application and policy deployment issues

User Support & Operations

• Provide L3 support for endpoint-related incidents and problems
• Work with service desk teams to improve first-line resolution
• Create and maintain documentation, SOPs and knowledge articles

Automation & Optimization

• Use scripts (Bash, PowerShell) to automate routine tasks
• Monitor device health, compliance and usage metrics
• Drive continuous improvement in endpoint performance and user experience

Technical Skills

Skills, Knowledge & Expertise

• Strong hands-on experience with macOS administration
• Deep expertise in Jamf Pro
• Strong working knowledge of Microsoft Intune Experience with:
  • Apple Business Manager (ABM)
  • Azure AD / Entra ID
  • Autopilot and device enrolment workflows
  • Endpoint security policies
• Jamf certifications (Jamf 200 / 300 / 400)
• Microsoft Endpoint Administrator certification (MD-102)
• Experience supporting remote-first or global users
• Exposure to compliance frameworks (ISO 27001, SOC 2, GDPR, DPDPA)

Scripting Tools & Other Skills

• Bash and/or PowerShell scripting
• Experience with MDM/MAM concepts
• Familiarity with monitoring and asset management tools
• Strong customer service and communication skills
• Methodical and organised approach to problem-solving
• Ability to manage multiple tickets and priorities effectively
• Attention to detail in documentation and ticket updates
• Willingness to learn and develop technical and process knowledge
• Ability to work independently in a remote, distributed team
• Comfortable following defined processes while contributing improvement ideas

Certification(Preferred)

• Jamf certifications (Jamf 200 / 300 / 400)
• Microsoft Endpoint Administrator certification (MD-102)
• Experience supporting remote-first or global users
• Exposure to compliance frameworks (ISO 27001, SOC 2, GDPR, DPDPA)

Working Hours & Location

Hybrid, India Pune