MNC Hiring International blended process- Kolkata

2coms; Kolkata District; In loco; INR 350.000 - 390.000; Tempo pieno

Descrizione del lavoro

2COMS Consulting Pvt. Ltd. in Kolkata (Newtown) is seeking an International Customer Support Executive for a blended process. You will handle voice and chat interactions with international customers, delivering exceptional service and ensuring satisfaction.

The role invites both freshers and experienced candidates, with night shifts and immediate joining options available. Work-from-office in a reputed global MNC environment offers exposure to international support processes.

Competenze

• Excellent spoken and written English.
• Fresher or experienced candidates may apply.
• Night shifts with rotational schedule.
• Immediate joining preferred.
• Work with a reputed Global MNC.

Mansioni

• Handle international customer interactions via voice and chat channels.
• Resolve customer queries effectively and professionally.
• Deliver high-quality customer service and support.
• Accurately document customer interactions in the system.
• Meet quality, productivity, and compliance standards.
• Collaborate with internal teams to ensure seamless customer experience.

Conoscenze

English communication

Descrizione del lavoro

MNC Hiring International blended process- Kolkata

Job Description

International Customer Support Executive – Blended Process

Location: Newtown, Kolkata

Industry: International BPO / Customer Support

Job Type: Full-Time | Work From Office

Fresher salary- upto 3.50 lpa

Exp salary- upto 3.90 lpa

Job Overview:

Join a reputed global MNC and kick-start your career in international customer support. We are looking for enthusiastic candidates to handle voice and chat interactions with international customers while delivering exceptional customer service and ensuring customer satisfaction.

Key Responsibilities:

• Handle international customer interactions via voice and chat channels
• Resolve customer queries effectively and professionally
• Deliver high-quality customer service and support
• Accurately document customer interactions in the system
• Meet quality, productivity, and compliance standards
• Collaborate with internal teams to ensure seamless customer experience

Requirements

• Freshers and exp both candidates can apply.
• A n y Undergraduate or Graduate candidates eligible
• Excellent spoken and written English communication skills
• Comfortable working in rotational shifts, including night shifts
• Immediate joiners preferred
• Opportunity to work with a reputed Global MNC
• Exposure to International Customer Support Processes