Job Description:
The role requires strong Advanced Excel/Google Sheets skills, data accuracy, reporting discipline, and an understanding of logistics operations such as dispatch, delivery, POD, TAT, OTIF, RTO.
Key Responsibilities
- Prepare daily, weekly and monthly logistics MIS reports.
- Maintain shipment-level databases covering dispatch, delivery, POD, RTO and pending shipments.
- Generate city-wise, customer-wise, transporter-wise and warehouse-wise performance reports.
- Track shipment status and identify delayed/pending deliveries.
- Prepare management dashboards and operational scorecards.
- Monitor Key KPIs Such As:
- OTIF – On Time In Full
- Delivery TAT
- Pending/Undelivered shipments
- RTO update
- POD compliance
- Transporter SLA performance
- Highlight exceptions and coordinate with operations teams for closure.
- Freight & Cost Analysis:
- Prepare transporter billing and freight reconciliation.
- Validate freight invoices against agreed rates, shipment weight, distance and service type.
- Identify billing discrepancies, excess freight, weight discrepancies and cost leakages.
- Prepare cost-per-kg, cost-per-box, cost-per-order and freight-to-sales analysis.
- Data Management:
- Maintain Accurate Master Data For Pincode, Customer, Transporter, Rate cards, TAT, Vehicle, Route.
- Consolidate data received from multiple logistics partners.
- Transporter Coordination:
- Collect daily/weekly performance data from logistics partners.
- Follow up for pending PODs, delivery status, RTO cases and exception shipments.
- Prepare transporter performance scorecards.
- Support monthly transporter review meetings.
- Automation & Process Improvement:
- Automate repetitive MIS activities using Excel formulas, Pivot Tables, Power Query, Google Sheets and basic VBA/Apps Script.
- Develop dashboards to reduce manual reporting.
- Identify opportunities to improve data accuracy and reporting TAT.
Required Skills
- Advanced MS Excel
- Pivot Tables & Charts
- VLOOKUP/XLOOKUP
- INDEX-MATCH
- SUMIFS/COUNTIFS
- IF/IFS & logical formulas
- Conditional Formatting
- Power Query – preferred
- Google Sheets – preferred
- Basic VBA / Apps Script – added advantage
- Power BI – added advantage
- Logistics Knowledge:
- B2B logistics operations
- 3PL management
- POD management
- RTO management
- TAT & SLA monitoring
- Freight billing and reconciliation
- Vehicle utilization
- Shipment tracking
- Key Competencies:
- Strong analytical and problem-solving skills
- High attention to detail
- Good numerical ability
- Strong follow-up and coordination skills
- Ability to work with large datasets
- Ability to identify trends and exceptions
- Good communication skills
- Ability to work under tight reporting timelines
Preferred Candidate Profile
Candiate should have experience in a logistics, courier, e-commerce, FMCG, retail or supply-chain environment, preferably handling high-volume shipment data and multiple logistics partners.