MIS Executive / Customer Service Executive

Atlantic Publishers & Distributors; Dadri; On-site; INR 250,000 - 380,000; Full time

Job summary

Atlantic Publishers & Distributors in India is seeking a dedicated MIS / Customer Service Executive to manage stock entries in ERP, maintain MIS reports, and coordinate with internal teams and clients via email.

The role requires strong MS Excel skills, experience with ERP systems, clear written and verbal communication, and attention to detail to ensure accurate stock records and timely dispatch updates.

Qualifications

• Experience with MIS and stock/inventory management.
• Proficient in MS Excel (VLOOKUP, PivotTable, basic formulas).
• Strong written and verbal communication.
• Professional email writing skills.
• Experience on ERP software.
• Attention to detail and good organizational skills.

Responsibilities

• Manage stock and inventory entries in ERP software.
• Maintain accurate MIS reports and data records.
• Handle day-to-day customer service coordination.
• Prepare and update Excel sheets and reports.
• Draft professional emails and follow up with clients/vendors.
• Coordinate with different departments for stock and dispatch updates.

Skills

Excel

Stock management

Communication skills

Education

Graduate

Tools

ERP software

Job description

Job Description:

We are looking for a dedicated and detail-oriented MIS / Customer Service Executive to join our team. The candidate will be responsible for handling stock-related entries in ERP software, maintaining records, and coordinating through emails with internal teams and clients.

Key Responsibilities:

• Manage stock and inventory entries in ERP software
• Maintain accurate MIS reports and data records
• Handle day-to-day customer service coordination
• Prepare and update Excel sheets and reports
• Draft professional emails and follow up with clients/vendors
• Coordinate with different departments for stock and dispatch updates

Required Skills:

• Good knowledge of MS Excel (VLOOKUP, Pivot Table, Basic Formulas)
• Experience working on ERP software
• Good written and verbal communication skills
• Professional email writing skills
• Basic understanding of stock/inventory management
• Attention to detail and good organizational skills

Preferred Candidate:

• Graduate in any stream
• Prior experience in MIS, backend operations, or customer service preferred