MIS Associate

Link Talent Management Services; Bengaluru; On-site; INR 469,000 - 781,000; Full time

Job summary

Link Talent Management Services in Bengaluru is seeking an MIS reporting specialist to generate daily, weekly and monthly performance reports. Strong Excel skills and attention to accuracy are essential.

You will collaborate with cross-functional teams, update stakeholders regularly on report findings, and help streamline reporting processes. Fluency in Hindi is required for client communication.

Qualifications

• 2-5 years of experience in BPO/Call Centre industry or related field.
• Advanced Excel skills for report generation and analysis.
• Proficiency in Hindi language (written & spoken) for effective communication with clients.
• Experience in MIS reporting tools and techniques.

Responsibilities

• Prepare MIS reports on a daily, weekly, and monthly basis to track sales performance, customer interactions, and other key metrics.
• Generate accurate and timely reports using advanced Excel skills to meet business requirements.
• Collaborate with cross-functional teams to identify areas of improvement in report generation processes.
• Develop strong relationships with stakeholders by providing regular updates on report findings.

Skills

Advanced Excel

Hindi language

Cross-functional collaboration

Tools

MIS reporting tools

Job description

Roles and Responsibilities :

• Prepare MIS reports on a daily, weekly, and monthly basis to track sales performance, customer interactions, and other key metrics.
• Generate accurate and timely reports using advanced Excel skills to meet business requirements.
• Collaborate with cross-functional teams to identify areas of improvement in report generation processes.
• Develop strong relationships with stakeholders by providing regular updates on report findings.

Job Requirements :

• 2-5 years of experience in BPO/Call Centre industry or related field.
• Advanced Excel skills for report generation and analysis.
• Proficiency in Hindi language (written & spoken) for effective communication with clients.
• Experience in Mis reporting tools and techniques.