Milestone Technologies - Technical Team Leader - Salesforce Commerce Cloud

MTI; Ernakulam; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

MTI is seeking an experienced Lead Salesforce Developer located in Kerala, India. The ideal candidate will have 9-10 years of experience, leading Salesforce implementations and architecting eCommerce solutions for US/UK clients. Responsibilities include delivering high-quality digital commerce solutions and mentoring team members.

Strong expertise in Salesforce Commerce Cloud, Sales Cloud, and Service Cloud along with technical skills in Apex and LWC is essential for this role.

Qualifications

• 9-10 years of experience in Salesforce development and implementation.
• Strong technical expertise in Salesforce Commerce and related solutions.
• Experience working with US/UK clients.

Responsibilities

• Lead end-to-end delivery of Salesforce Commerce Cloud implementations.
• Provide technical leadership and ensure best practices are followed.
• Conduct Salesforce Org Health Assessments and provide recommendations.

Skills

Salesforce Commerce Cloud (SFCC)

Salesforce Sales Cloud

Salesforce Service Cloud

Apex

Lightning Web Components (LWC)

JavaScript

HTML

CSS

REST/SOAP APIs

Leadership

Job description

We are seeking an experienced Lead Salesforce Developer with strong expertise in Salesforce Commerce (SFCC/B2C Commerce or Salesforce eCommerce solutions), along with solid experience in Sales Cloud and Service Cloud.

The ideal candidate will bring 9-10 years of experience, including leading large-scale Salesforce implementations, architecting eCommerce solutions, and conducting Salesforce Org Assessments for US/UK clients.

This role demands deep technical expertise, leadership, and the ability to deliver scalable, high-performing digital commerce solutions.

Key Responsibilities

• Lead end-to-end delivery of Salesforce Commerce Cloud / eCommerce implementations
• Provide technical leadership across development teams and ensure best practices
• Work closely with architects, product owners, and business stakeholders
• Mentor team members and conduct code/design reviews
• Design and develop solutions on Salesforce Commerce Cloud (SFCC) or Salesforce eCommerce platforms
• Develop and customize storefronts, cartridges, pipelines/controllers, and integrations with third-party systems (payments, OMS, CMS, analytics)
• Implement best practices for performance optimization, scalability, and security
• Work with Sales Cloud and Service Cloud for integrated commerce experiences
• Develop custom solutions using Apex, Lightning Web Components (LWC), APIs, and integration frameworks
• Enable unified customer experience across sales, service, and commerce
• Design and implement integrations between Commerce Cloud and Salesforce Core, and external systems (ERP, payment gateways, logistics platforms)
• Ensure seamless data flow and customer journey across platforms
• Conduct Salesforce Org Health Assessments for US/UK clients, evaluating architecture, performance, scalability, and technical debt
• Provide detailed recommendations and transformation roadmaps, and present findings to senior stakeholders
• Work with global clients (US/UK) on requirements, solutioning, and delivery
• Participate in workshops, discovery sessions, and design discussions
• Ensure compliance with industry standards and regional regulations

Required Skills & Qualifications

• Strong experience in Salesforce Commerce Cloud (SFCC / B2C Commerce) or Salesforce eCommerce solutions, Salesforce Sales Cloud & Service Cloud
• Proficiency in SFCC development (ISML, controllers, pipelines, cartridges), JavaScript, HTML, CSS for storefront development
• Experience with Apex, LWC, and Salesforce platform development, REST/SOAP APIs and integration patterns, payment gateway and third-party integrations
• Experience in Salesforce Org Assessments / Health Checks
• Strong understanding of Commerce architecture and multi-channel solutions, data integration and system design
• Ability to design scalable and high-performance commerce solutions
• Excellent communication and stakeholder management
• Proven experience working with US/UK clients
• Strong leadership and mentoring capabilities
• Analytical mindset with problem-solving skills

Preferred Qualifications

• Salesforce Certifications (preferred): Salesforce B2C Commerce Developer / Architect, Salesforce Platform Developer II, Salesforce Application/System Architect
• Experience with OMS (Order Management Systems), Headless commerce architecture, DevOps tools (Copado, Gearset, CI/CD pipelines)
• Knowledge of Agile/Scrum methodologies
• Experience: 9+ Years