A consulting firm is looking for a Commerce Cloud Specialist to lead the implementation and customization of Salesforce Commerce Cloud solutions. Responsibilities include collaborating with cross-functional teams, optimizing e-commerce features, and providing technical support. Candidates should have a Bachelor's degree and 2-5 years of e-commerce experience focusing on Salesforce Commerce Cloud. Preferred qualifications include relevant certifications and strong analytical skills.
Qualifications
2-5 years of experience in e-commerce, focusing on Salesforce Commerce Cloud.
Proficiency in Salesforce Commerce Cloud tools like SFRA and Einstein AI.
Lead implementation and customization of Salesforce Commerce Cloud solutions.
Monitor website performance and analyze key metrics.
Provide technical support and training on Salesforce Commerce Cloud.
Skills
E-commerce
Salesforce Commerce Cloud
Collaboration
Analytical skills
Education
Bachelor's degree in Computer Science or related field
Tools
Google Analytics
JIRA
Job description
Job Position:Commerce Cloud Specialist
Job Location:Remote
Job Type:Contract
Job Responsibilities:
Lead the implementation and customization of Salesforce Commerce Cloud solutions to meet business requirements and objectives.
Collaborate with cross-functional teams, including marketing, sales, and IT, to design and develop e-commerce strategies and initiatives.
Configure and optimize the Salesforce Commerce Cloud platform, including storefront customization, product catalog management, and payment gateway integration.
Develop and implement e-commerce features and functionalities, such as promotions, discounts, and personalized recommendations, to enhance the online shopping experience.
Monitor website performance, analyze key metrics, and identify opportunities for optimization and improvement.
Conduct A/B testing and experimentation to optimize conversion rates, increase average order value, and improve customer engagement.
Provide technical support and training to internal stakeholders on Salesforce Commerce Cloud functionalities and best practices.
Stay updated on industry trends, emerging technologies, and new features within Salesforce Commerce Cloud to recommend innovative solutions and enhancements.
Ensure compliance with e-commerce best practices, security standards, and data protection regulations.
Assist in the integration of Salesforce Commerce Cloud with other systems and platforms for seamless data flow and omnichannel integration.
Job Requirements:
Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field.
2-5 years of experience in e-commerce, with a focus on Salesforce Commerce Cloud.
Proficiency in Salesforce Commerce Cloud tools and technologies, including Storefront Reference Architecture (SFRA), Digital Store, and Einstein AI.
Strong understanding of e-commerce concepts, principles, and best practices.
Knowledge of e-commerce analytics tools and platforms (e.g., Google Analytics, Adobe Analytics) for performance monitoring and optimization.
Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.