Salesforce Commerce Cloud Tech Lead

Dentsu Global Services; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Dentsu Global Services in Bengaluru, India, seeks an senior Salesforce Commerce Cloud professional to lead development across SFCC initiatives and collaborate with architects to translate designs into scalable implementations.

You will provide technical leadership, review designs, mentor developers, support estimation and sprint planning, and drive API-first, headless commerce modernization efforts while maintaining best practices and documentation.

Qualifications

• 8–10 years of software development experience.

Responsibilities

• Lead development activities across Salesforce Commerce Cloud initiatives and enhancements.

Skills

Technical leadership

Delivery ownership

Mentor teams

Analytical problem-solving

Communication

Stakeholder management

Decision-making

Education

Salesforce B2C Commerce Developer Certification

Salesforce B2C Commerce Architect Certification

Tools

SFCC

SFRA

OCAPI

SCAPI

BM

REST APIs

Job description

• Lead development activities across Salesforce Commerce Cloud initiatives and enhancements.
• Collaborate with Architects to translate solution designs into scalable technical implementations.
• Provide technical leadership and day-to-day guidance to development teams.
• Design and develop SFCC storefront, integration, API, job, and service-based solutions.
• Review technical designs and ensure alignment with architecture standards and best practices.
• Conduct code reviews and provide technical mentorship to developers.
• Support solution estimation, technical planning, and sprint execution activities.
• Support technical risk identification, dependency management, and mitigation planning across delivery initiatives.
• Coordinate with business, product, QA, DevOps, and support teams throughout the delivery lifecycle.
• Lead troubleshooting and resolution of complex application, integration, and production issues across multiple systems and teams.
• Ensure adherence to coding standards, security practices, and quality requirements.
• Support deployment planning, release validation, and post-production activities.
• Contribute to modernization initiatives including SCAPI adoption, API-first architecture, and Headless Commerce implementations.
• Maintain technical documentation and implementation standards.

Required Skills & Experience

• 8–10 years of software development experience.
• 5+ years of hands-on Salesforce Commerce Cloud development experience.
• Strong expertise in SFRA architecture and storefront development.
• Experience developing and supporting OCAPI and SCAPI integrations.
• Strong experience with SFCC Service Framework and Jobs Framework.
• Experience working with Salesforce Commerce Cloud Business Manager (BM).
• Strong understanding of REST APIs, integration patterns, and enterprise commerce architectures.
• Experience supporting multi-site and multi-locale commerce implementations.
• Experience performing effort estimation, technical planning, and sprint execution support.
• Experience conducting code reviews and mentoring development teams.
• Experience leading technical discussions and coordinating development activities.
• Strong debugging, troubleshooting, and problem-solving capabilities.
• Experience working in Agile delivery environments.
• Excellent communication and stakeholder management skills.
• Salesforce B2C Commerce Developer Certification

Technical Skills

Mandatory

• Salesforce Commerce Cloud (SFCC)
• SFRA and SiteGenesis (Legacy Components)
• OCAPI and SCAPI
• Salesforce Commerce Cloud Business Manager (BM)
• REST APIs and Web Services
• Multi-site / Multi-locale commerce implementations
• Technical Design and Solution Implementation
• Code Reviews and Development Governance
• Debugging and Troubleshooting
• Salesforce B2C Commerce Developer Certification

Preferred

• OMS integrations (Sterling OMS preferred)
• Payment integrations (Adyen, PayPal, Apple Pay, Digital Wallets)
• Headless Commerce implementations
• Backend for Frontend (BFF) architecture
• Managed Runtime awareness
• Search and merchandising platforms
• Analytics and tagging platforms
• Salesforce B2C Commerce Architect Certification

Good to Have

• Fraud prevention platforms (Forter or similar)
• Tax integrations (Vertex or similar)
• Shipping and fulfillment integrations
• Customer experience and review platforms
• Retail and omnichannel commerce experience

Desired Competencies

• Strong technical leadership and delivery ownership.
• Ability to mentor and guide development teams.
• Strong analytical and problem-solving capabilities.
• Ability to balance delivery timelines with technical quality.
• Effective communication and stakeholder collaboration skills.
• Strong decision-making and issue-resolution capabilities.