Middle Management Account Manager - Life Sciences

EPAM Systems India Pvt Ltd; Bengaluru; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

EPAM Systems India Pvt Ltd is seeking a Middle Management Account Manager for Life Sciences to steer strategic client partnerships in Pharma, Biotech and MedTech. You will orchestrate engagement plans, partner with delivery and sales leaders, and align execution to compliance and business targets.

You will lead account plans, drive revenue growth, and cultivate executive-level partnerships across R&D, Clinical and Regulatory domains.

Qualifications

• Experience in managing large enterprise accounts.
• Ability to drive revenue growth and meet targets.
• Domain expertise in Pharma/Biotech/MedTech including regulatory aspects.
• Strong communication and relationship-building with senior stakeholders.
• Experience working with cross-functional teams to align sales, delivery and compliance.

Responsibilities

• Lead primary Account Manager relationship with clients and internal teams.
• Co-create and execute account plans to drive growth and client satisfaction.
• Architect engagement strategy across Life Sciences value chain (R&D, Clinical, Regulatory).
• Cultivate trusted partnerships with senior client stakeholders and internal executives.
• Shape product vision, roadmaps and customer value propositions as a product owner.
• Deliver revenue growth while meeting targets tied to financial objectives.
• Drive opportunities in digital health, analytics and regulatory systems.
• Manage transitions from sales to delivery to maintain client outcomes and accountability.

Skills

Account management

Sales targets

Life Sciences domain

Consultative mindset

Stakeholder management

Strategy & solution

Delivery collaboration

RFP & proposals

Job description

We are looking for a Middle Management Account Manager - Life Sciences to steer strategic client partnerships and accelerate growth in Pharma, Biotech, and MedTech. You will orchestrate engagement plans, partner with delivery and sales leaders, and keep execution aligned to compliance and business targets. Bring your consultative mindset and help clients succeed—

Responsibilities

• Lead the primary Account Manager relationship, collaborating with clients, internal teams, BU Heads and Sales Leads
• Co-create and execute account plans with senior Account Management leadership to drive growth, delivery excellence and client satisfaction
• Architect engagement strategy and position EPAM across the Life Sciences value chain (R&D, Clinical, Regulatory, Commercial and Patient Engagement)
• Cultivate trusted partnerships with senior client stakeholders and internal executives
• Serve clients in a product owner capacity to shape product vision, roadmaps and compelling customer value propositions
• Deliver revenue growth across assigned accounts while meeting revenue and profit targets tied to company financial objectives
• Broaden EPAM's presence in Life Sciences accounts by driving opportunities in digital transformation, data & analytics, clinical platforms, regulatory systems and commercial solutions
• Run sales/pre-sales motions including opportunity assessments, RFP responses, proposal creation and client presentations
• Showcase services through in-person or virtual client sessions and keep a monthly pipeline with progress tracking and metric reporting to leadership
• Align with program/project management to secure successful delivery through an integrated delivery model
• Define engagement models, pricing and delivery strategies that meet Life Sciences compliance and regulatory requirements
• Manage transitions from sales to delivery to maintain accountability for client outcomes and satisfaction
• Review performance metrics for large-scale accounts and ensure alignment with business goals
• Monitor market trends, emerging technologies and Life Sciences challenges such as digital health, real-world evidence and pharmacovigilance
• Advise as an expert consultant on business transformation, product strategy and innovation initiatives for Life Sciences clients

Requirements

• Extensive experience in account management for large enterprise accounts
• Consistent track record of achieving and overachieving sales and revenue targets
• Domain expertise in Pharma, Biotech and MedTech including clinical trials, regulatory compliance and pharmacovigilance
• Working knowledge of commercial operations and patient‑centric solutions
• Practical understanding of technology platforms, digital transformation and IT services across Life Sciences and healthcare ecosystems
• Capability to balance strategic planning with hands‑on execution to ensure client and business success
• Experience leading teams, managing performance and collaborating across functions
• Strong skills in presenting, negotiating and building relationships with senior stakeholders
• Demonstrated competency in problem‑solving, critical thinking and solution design